Reviews (204)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline inventory management across multiple Shopify stores, automating syncing of inventory, product details, and prices to prevent overselling. The user-friendly interface ensures easy setup, even for those with limited tech skills. Customer support is frequently praised for being responsive and helpful with setup and troubleshooting, enhancing both wholesale and retail inventory management.

January 11, 2021

This app sucks! It add its own variants and changes products descriptions. It syncs orders but gives a lot of problems with sending confirmation emails to customers. Also the customer support sucks! They don't reply. I have been waiting for days after several emails! DON'T USE THIS APP. It saves you a lot of trouble

Golfballen Nederland
Netherlands
3 months using the app
Syncio replied January 12, 2021

Sorry to hear about your experience. The team was investigating the confirmation emails and would love to get back to you on that if you were still interested? This problem ...

July 1, 2022

We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing ...

Rachio
United States
3 months using the app
October 4, 2021

Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!

Looma
United States
1 day using the app
August 19, 2020

We use the Syncio-app to synchronize products from two shops at one place (in one of this two shops). It works very well. With the app you also get a great support where you can get help quickly.

Bellton AG
Switzerland
1 day using the app
August 6, 2020

I purchased this app to help manage my product stock on both my Canadian and American Sites.

The first test I did went very well and I was so happy with how it managed my inventory. Today I did a huge restock and the app allowed SOLD OUT ITEMS to be sold (i'm not dumb they were set to not allow purchasing after being sold out). All my items were going to -1 and -2. I'm so beyond frustrated as I ...

Custom Caps Co.
Canada
12 days using the app
Syncio replied August 7, 2020

Thanks so much for the feedback and we apologise for the experience you've had with Syncio. Our customer success team has reached out to you so we look forward to hearing ...

February 18, 2021

Good Concept - but I cannot expect my Destination stores to bear a $40 per month cost (base fee plus order sync) you have got this the wrong way round., As a source store- i would happily pay the extra fees, but no way am i going to ask people to pay that much to sync my products!! I wish you the best of luck

MissFits
New Zealand
1 day using the app
Syncio replied February 19, 2021

I'm sorry our available plans didn't work out for your needs. We have seen a couple of requests from Source stores asking to take on the cost for the Destination stores that ...

January 7, 2020

Seems to work well. I've only come across one major issue:
We have a lot of bundles and use the Bundles app that sets the inventory of the bundle based on the inventory totals of the individual products. Syncio inventory sync seems to be triggered by either a Paid Order, or manual inventory edit... but if another app like Bundles adjusts the inventory of an individual product (because a bundle ...

Base Institute
United States
About 1 hour using the app
Syncio replied January 13, 2020

Thanks so much for your feedback. We're looking into compatibility with the Bundles app and other options. We're getting more requests to offer bundles and we'll look to make ...

February 3, 2023

Not useful at all for large stores. We have 5000 products in our source store and want to sync about 3000 of them to our destination store. There's no way to auto-sync by collections; you more or less have to do it all manually. It's also a bit overpriced.

Hazel Sky
United States
About 1 hour using the app
Syncio replied February 7, 2023

Hi,

Thank you for your feedback, and for giving Syncio a try!

Syncio has a feature to bulk sync products via a tag. If you type in any Shopify tag that is associated with ...

December 15, 2020

We are using Microsoft Navision and we could not sync our complete stock to all our shopify stores. Syncio helped us to sync all our stock from one shopify source store to all our shopify destination stores. The team is awesome and helps you with any question you might have.

AIM'N
New Zealand
1 minute using the app
March 31, 2020

I wanted to use this app, to sync data in between my 2 stores. They will charge you on both ends. If you're like me and paying both ends, it won't be worth it.
Second, they charge an addition 10cents per transaction.
Lastly, what I really didn't like and was misleading is that for the destination store the free trial isn't 30 days but 7 days.
Because of this misleading fact, I won't pay an app ...

shop4urkids
Canada
10 minutes using the app
Syncio replied March 31, 2020

We're sorry to hear about your experience. We saw that you had just installed us for 9 minutes and assume you wanted to check us out - we'd love to chat to you about how we ...