Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to streamline inventory management across multiple Shopify stores, automating syncing of inventory, product details, and prices to prevent overselling. The user-friendly interface ensures easy setup, even for those with limited tech skills. Customer support is frequently praised for being responsive and helpful with setup and troubleshooting, enhancing both wholesale and retail inventory management.
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We have a sister brand that we used to duplicate and sync inventory to our main store. I though we need to spend hours replicating the listings to our main store, but Syncio got it done with just one click! We are super happy with how the inventory get sync, and we can also add in other new suppliers' product listing easily. This helps us to sell a much bigger range in a lot less time, highly recommended this app!
I use this app to connect my new shopify (moved from another platform) retail and wholesale stores. There were a few problems in the testing phase but support was excellent and it should work! Would highly recommend giving it a try.
The app is expensive so you kind of expect some support when you need it. However, they are useless. They provide Zero support! I opened a ticket 2 weeks ago and have followed up with other emails chasing an answer and no one has got back to me. So now my store is left in limbo. Looking for a different app.
Hi, sorry for your experience. We do our very best to respond as fast as possible, and looking back at our inbox, we did respond to you on the same day, but didn't receive any response. That was the only email we could find from you unfortunately. Regardless, we would like to support your business as much as we can - we will try to contact you again!
The Syncio app is an absolute game changer for my business. As a multi-vendor marketplace, it streamlines everything. The support team is fabulous and has hopped on 1 on 1 calls to help get everything set up and running smoothly. Could not recommend this app and team more - thank you Rayman and team!
Works well, really easy to use.
Syncio team is very efficient and have very good customer service
Great Job !
This is a Fantastic App and the Customer support (Rayman) I received was just brilliant. I cannot stress enough how great it was to have support at hand (I'm not the best at IT) and even though it actually wasn't tricky at all - it was great to have the help there. Thank you so much!
Excellent APP, synchronize products, orders, inventory, prices, everything you need for dropshippping or similar. In my case I needed to link 20k skus and it does not have such functionality.
If you need a customer service that response you quickly and explain you in details, this is a good place to go. Install your trial version and use it, it's worth a try!
I really like the customer service here. You should give this app a try! And the good thing about this app is the source website they don't charge you. Only the destination website that will be charge! If you have under 100 or 500 products, this is a good deal!
Their customer service sucks. Fellow distribution companies: this is not the app for you if you're trying to create a vertically integrated supply chain. I know the app looks pretty, but don't be fooled. You'll just end up frustrated at the absolute lack of functionality.
The only use cases I can see for this app are for very simple cross-store inventory syncing and perhaps horizontal supply chains/cross-selling.
Hi,
Thanks for the feedback and sorry about your experience. You're not wrong in that we've built Syncio to do cross-store inventory syncing that can potentially enable horizontal supply chains/cross-selling. This is a big focus for us, but we're very keen to hear more from you around what you envisioned Syncio could do for a vertically integrated supply chain? One of our customer experience specialists has reached out to you on that. We're hoping we can still help you if not now, than in the future.
Cheers,
Jimmy