Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage inventory across multiple stores in real-time. It's praised for handling large volumes of SKUs and syncing orders, making it ideal for businesses with multiple stores or involved in dropshipping. Merchants appreciate its user-friendly interface, responsive customer service, and regular updates. The app's pricing model, where only the destination store is charged, is also favored. Many credit it for aiding business expansion and enabling drop-ship sales from one store to another.

Edited December 3, 2019

This app has been instrumental in syncing data between our wholesale and retail stores. The team is very consistent about responding in about one business day and has always been very generous with their time and support. Syncio is definitely one of our preferred App publishers for our 2 Shopify stores.

ACUITY Instruments Wholesale
United States
Over 1 year using the app
Syncio replied December 3, 2019

Thank you so much for the kind review! Our customers are why we exist so we really put in the effort to make sure that you are getting the most out of Syncio. Looking forward to providing tremendous value to you in the future!

October 26, 2021

The support team from Syncio spares no efforts to help us with anything we need and is always there with a quick reply. Congrats to you all for a great functional app and the most friendly team. Wish you all the best.

The Cork Collection
Portugal
Over 1 year using the app
August 11, 2020

Of the apps there that sync stores, this is one of the more solid ones out there. We also had them do some custom development and they were very reasonable on pricing and timeline. Overall great!

Biloxi Bicycle Works
United States
Over 1 year using the app
April 16, 2020

Customer service was amazing - I was so surprised to get a real live person who helped me immediately! Fantastic, highly recommend.

Redfield Showtack
United States
Over 1 year using the app
May 28, 2020

Absolutely fantastic and fast customer service! Every time we have had problems with syncio, they help and solve the case asap. I highly recommend ☺️

retailers-hoh-helsinki
Finland
About 1 year using the app
November 19, 2019

awesome app, even handles things like only syncing one inventory location. highly recommended! 5 stars!

NIKIN
Germany
About 1 year using the app
April 17, 2021

I love this app. Only ever had one issue, and was fixed no problem, and follow-up was soon after. Customer service is amazing. I wish more source stores were using this app. It is so easy to use and products synced instantly. It would be great to have a directory of source stores.

Agnos Life
Canada
About 1 year using the app
Edited July 4, 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Prior
New Zealand
About 1 year using the app
Syncio replied June 29, 2022

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

August 23, 2019

Incredibly easy to use on the back end and a massive timesaver for my team! Would definitely recommend this app for all companies when needing to sync inventory!

Outland Denim Australia
Australia
About 1 year using the app
Syncio replied August 23, 2019

Thanks for the amazing feedback! We love working with Outland Denim!

March 26, 2020

Great app so our team isn't tied up reconciliating inventory manually all the time. The support is also second to none, 10/10 would recommend

TuxMat.com
United States
About 1 year using the app