Overall rating Based on 68 reviews
We use the app on 3 websites and lots of the products that have the same SKU are not synced. We contacted the support and they told us everything is synced... which is even more disappointing!
Thanks for the feedback and we're disappointed that it hasn't been the experience you expected thus far. We believe this to be a miscommunication and that once Syncio is set up properly, everything will work as expected. We take fault here as we didn't ask the right questions to fully understand your situation. This situation will be resolved shortly - this is our promise.
Syncio is exactly what I have been looking for in terms of inventory syncing across both a retail & wholesale site. No more stressing about out of stock items and consistently cross checking - such a time saver! I would highly recommend not only for the app itself but the timely manner that the support team respond.
So glad that this app was recommended to us. It makes syncing inventory so easy, allows us to work with many different brands on Shopify, and saves us a lot of time. It's also great that they only charge the destination store and not the source stores. Best of all, their customer support is very responsive and super helpful. They always respond about any question and offer assistance when issues arise.
My only suggestion would be being able to unsync products without losing the entire product page, so that you could resync without having to redo customisations once the products are again available from the source store. It would also be great if you could sync with other ecomm platforms other than shopify. Other than that, can't recommend this app enough!
Thanks for your service, it is very convenient to work. My products are updated in real time, I do not follow the remnants of inventory. Easy to add items to inventory. Recommend.
Dotty Dungarees Ltd
The app is great for syncing our two stores - one wholesale, one retail. A few issues to begin with but the team at Syncio are super-responsive and fixed everything in no time at all. Thank you!
The app works very well in relation to inventory syncing. I have had some issues with the app of items not syncing, however the support by messenger its great and they've solved every issue I encounter. Also they only charge you for the destination store which is fair, unlike other apps.
The things that would make this App better are the ability to copy other attributes of the products (like title, tags, and such) but let you choose which attributes to copy. Also, a better log system and a way to massively unscync products, right now you have to individually click an "unsync" button for every product.
But for what it says it does and how it does it, the app it's simply great.
Flawless Lashes by Loreta
We use Syncio to sync our two stores and have been very happy with the support provided so far. They have been helpful in answering any inquiries and helping troubleshoot anything that has come up.
Support is responsive. We ran into an issue (more of a misunderstanding of how the app works) and it was resolved within a matter of minutes. Be aware the app will sync any product whether it has inventory or not. So be mindful of what you tell the app to do .. because like anything software it will do exactly that. If you don't want items with no inventory sync'd: don't sync them. Great app, great support -
Absolutely no complaints. THE must-have app if you want to easily and reliably sync apps between different Shopify stores. Chur chur
This app is great for real time updates on inventory for multiple stores. We have the complexity of both B2C and B2B stores and this app can cope really well. Mostly I am thankful and impressed by the support we have been given by the team in helping us understand the app and make changes as our business changes.