Reviews (63)
Overall rating
4.5
February 28, 2025
The service is good, but they deduct unpaid orders from your package, which won’t even have a tracking code—you’ll be paying for something you won’t even use. The support is terrible; they neither solve issues nor explain things. To this day, I don’t know how the upsell works. I’ve asked several times, and they don’t even reply.
Loja Do Vasco
Brazil
About 1 month using the app
VNA DIGITAL LTD replied
March 1, 2025
Hello, we apologize for the inconvenience you’ve faced in reaching our support team. Kindly consider opening a new live chat ticket within the app, and we’ll promptly address your concerns. Thank you for choosing Ordertracker.