Reviews (105)
Overall rating
4.2
March 12, 2025
Days of ongoing shipment creation issues with no resolution in sight. The support team has been unhelpful and unresponsive!
Palermo Perfumes
Australia
Over 3 years using the app
Addition replied
March 23, 2025
Hi team
Thanks for your review. We know this was left during a frustrating moment, but we’re glad to see everything’s now working as expected and your default address is pulling through.
We also saw you’ve upgraded to eParcel fulfilments — great move, and we’re excited to keep supporting you as you grow!
While we know it might’ve felt slow in the moment, a 2-hour support reply isn’t too bad from our (1 person) support team! Thanks again for your patience and for sticking with us.