Australia Post Shipping by AMP , 165 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficiency, ease of use, and time-saving features. It offers real-time shipping rates and an automation feature that creates shipments automatically. The app integrates well with Shopify, handling both domestic and international shipping. Merchants commend the responsive customer support, the ability to manage complex shipping requirements, and its value for money. It can process large volumes of orders, provide live rates from eParcel accounts, and calculate shipping costs automatically, streamlining the checkout process. Customizations are also available upon request.
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No good for epracel and too many server time outs. In addition, if you have a partial order fulfilment you have to create it's own manifest which wastes a huge amount of time, especially if you have a few to do for that day.
We have a huge number of SKU's and in this app you are prompted to fill all the measurements and weights in. We did this. However, the package sizes do not automate (what was the point of entering all those measurements?). You can only create shipping rules for packages based on weight which is flawed.
Most appallingly, the weights calculated for the postage don't even match the weights you have entered for each sku and packaging. They are way off.
We have spent a huge amount of time migrating to this app to find it doesn't do what it claims. For the price I expected much better.
This app has a long way to go.
Great app, it makes the process so fast and easy. I have been using this app for over 3 months.
Thank you!
Automatic integration works wonders for us. Incredibly helpful support team.
This app is amazing. I Can get my usual work done now in 1/3 of the time!
Being time efficient in a small business and being a single parent, time is precious.
Thanks for an amazing app!
Absolutely rubbish app. Blocks integration with any other shipping service and only allows shipping on standard Auspost sizes. Which means if it’s a large item your customers can’t buy it.
Support is also rubbish, nothing better than waiting hours while you lose customers. Avoid
Hi Green Genius,
Sorry we fell short when you reached out! While we don't currently have an after hours support team, we do pride ourselves on responding quick smart when we're online.
Our app doesn't block stores from connecting other shipping services, but rather the issue here is you are trying to connect to an independent company called "Interparcel", which is not a service provided by Australia Post. You can check out the Interparcel website and download their app to connect your store to their platform. The TCC app can certainly support businesses who ship oversized or heavy items however you do need the right Australia Post contract for this capability.
Shipping can be a confusing space! We’re happy to provide further guidance, even if you’re no longer with us so reach out anytime if you need. In the meantime, we have issued a full refund.
- Team TCC
Great app that works seamlessly with Shopify. Really easy to use, support has been great and Laura has been so helpful! We wanted to change the default on a certain field and Laura actioned it immediately.
I've been using this app for over a year now with with our ecommerce shop and never had any issues, this app makes shipping simple easy and fast. I did just recently have a glitch with it and contacted customer support. I received a response within 10 mins and I can honestly say that the agent, Laura, was extremely helpful and did everything to assist me and we managed to resolve the issue quickly. Would highly recommend ! :)
Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.
Awesome app, we find it very easy to use and it saves so much time! We have just installed it for our second store and couldn't be happier. They have amazing customer service and help you at every step. If you use both eParcel and Mypost business accounts you can use them both within the app. Thank you and keep up the good work!
I can honestly say that the local Australian agent, Laura, has done nothing but try to assist me with every request. I tried this app a couple of years ago and deleted it due to it being a little glitchy, but reloaded under a different store because of its five-star reviews. I'm not going to suggest that it's an necessarily easy platform to navigate on the first viewing, but once it's set up correctly with the help of the team, it will save you an abundance of time. Stick with it, reach out to Laura, and get the job done. Tim