Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and robust features that streamline both domestic and international shipping. They value the auto payment, one-click order fulfillment, and real-time shipping rates. The app's reliability, cost-effectiveness, and no extra charges per label are also favored. Support is noted for its quick and helpful responses. The app is ideal for businesses dealing with various package sizes and weights, and is known for saving significant time and money.

January 25, 2023

I can honestly say that the local Australian agent, Laura, has done nothing but try to assist me with every request. I tried this app a couple of years ago and deleted it due to it being a little glitchy, but reloaded under a different store because of its five-star reviews. I'm not going to suggest that it's an necessarily easy platform to navigate on the first viewing, but once it's set up correctly with the help of the team, it will save you an abundance of time. Stick with it, reach out to Laura, and get the job done. Tim

Peptide Warehouse
Australia
2 months using the app
February 23, 2023

I've been using this app for over a year now with with our ecommerce shop and never had any issues, this app makes shipping simple easy and fast. I did just recently have a glitch with it and contacted customer support. I received a response within 10 mins and I can honestly say that the agent, Laura, was extremely helpful and did everything to assist me and we managed to resolve the issue quickly. Would highly recommend ! :)

Sundaze
Australia
Almost 2 years using the app
January 10, 2023

A very straight forward well balanced, easy to use application, and must for anyone that plans to link their store with Australia Post. Every time I reached out for assistance from their customer service team, I was given very fast and incredibly helpful replies, the team member in question whom I spoke with was very friendly and understanding, and willing to help me solve any issue I have come across thus far. I absolutely recommend this app :)

SUNTONE
Australia
About 1 month using the app
May 2, 2023

We have been using Addition for a few months now, it took a little while for the team to get used to it but the support from Addition has been amazing. They rapidly implement feedback including address validations and show us how to best use the app. Never looking back, great automation.

Warndu
Australia
About 1 year using the app
Edited February 24, 2023

Awesome app, we find it very easy to use and it saves so much time! We have just installed it for our second store and couldn't be happier. They have amazing customer service and help you at every step. If you use both eParcel and Mypost business accounts you can use them both within the app. Thank you and keep up the good work!

Bling My Ride
Australia
Over 1 year using the app
May 3, 2023

I use this app across 4 stores for roughly 2 years and has been smooth sailing!!
Support team are great - they know their stuff, and questions and email are answered. Will be using them again in my next couple store and would HIGHLY recommend!

Family Of League
Australia
2 days using the app
February 27, 2023

Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.

Keoji
Australia
Almost 3 years using the app
May 4, 2023

Great app that works seamlessly with Shopify. Really easy to use, support has been great and Laura has been so helpful! We wanted to change the default on a certain field and Laura actioned it immediately.

Original Spirit Co
Australia
About 3 years using the app
June 14, 2023

This app is amazing. I Can get my usual work done now in 1/3 of the time!
Being time efficient in a small business and being a single parent, time is precious.
Thanks for an amazing app!

Steg Pegz
Australia
4 months using the app
August 30, 2023

Great app, it makes the process so fast and easy. I have been using this app for over 3 months.

Thank you!

Eclectic Collection
Australia
5 months using the app