Reviews (172)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.

April 15, 2017

Great app. essential for anyone wishing to ship via AusPost.
The developer of the app. was very helpful in making some minor tweaks to suit our needs.

Pdtestme
Australia
Over 3 years using the app
February 27, 2023

"The Addition app is brilliant and very easy to use. Their support (shout out to Laura) has been incredible and couldn't ask for anything more! Couldn't recommend enough!"

True Nemesis
Australia
Over 3 years using the app
Edited August 7, 2021

This App is amazing! The support is even better. Seamless creation of shipments, labels and manifests. The automation feature which automatically creates shipments is a gamechanger and has saved me so much time. Any time I need support help I receive instant responses (even on Sundays!) and no request is too hard to solve. Highly recommend!

Pleasant State
Australia
Over 3 years using the app
February 25, 2018

Addition support is a legend! Fantastic support, and a very-well functioning application. I believe this app is a necessity for any Australian Shopify store wanting to provide their customers with quality shipping options.

Addition support was very responsive, took my calls and offered to customise a few features to suit our online store. Above and beyond - highly recommend!

Go Industrial
Australia
Over 3 years using the app
February 25, 2021

Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)

Defence Model Supplies
Australia
About 3 years using the app
July 24, 2021

This app has been a miracle sorting out our rather complicated shipping setup. Many rules that we have to have in place due to laws around sending plants within Australia we causing problems within Shopify's default shipping setup. Addition support has helped me every step of the way, has gotten back to me within a very timely manner, and helped to explain things in an easy-to-understand way. Can not recommend this app more if you are looking for help with your shipping and fulfillment problems!

All The Green Things
Australia
About 3 years using the app
Edited May 9, 2019

Really great app! Integrated really easy. The Addition team are great and got back to me almost immediately even though they were away in America. No problems at all and I can now ship internationally without hassle. Highly recommend.

Boho and Butterflies
Australia
About 3 years using the app
July 12, 2021

Brilliant App, makes your business move at speed and scale. The team at addition were fantastic at on-boarding and their ability to understand how to simplify was first class! Highly recommend

Flashback Vodka
Australia
About 3 years using the app
July 1, 2020

Brilliant App... cannot speak more highly about the support from the Addition team. The automated lodgement, labeling and tracking information make the selling process seamless. Highly recommend it!

Hand Sanitisers Online
Australia
Almost 3 years using the app
February 27, 2023

Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.

Keoji
Australia
Almost 3 years using the app