Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.
Refine
-
By rating
I was so impressed by Zahn's service! I emailed him at 10.30 pm one night not expecting a response at such a weird hour, and he pointed out where I'd erred then and there. App does exactly what we need.
App makes life alot easier, especially if shipping to oversea's countries. Addition support was espeically helpful, responded very quickly to emails and was fantastic. Highly recommend the app.
Matt @ www.doggytopia.com.au
Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.
Addition support (ap support) is very helpful and highly committed to sort out any problems a quickly as possible,
Addition support is great - replies super fast (literally within one minute) and added letter postage to our shipping methods with no hassle at all. Highly recommended.
This is a great app, we add it for every site http://eChic.com.au builds, and it has worked really well.
Thanks so much this app has saved us hours of work and a lot of money! Even a custom alteration is no problem!
The app has massively saved us time, money, and general frustration with Australia Post. Their customer service is the best I've experienced, with helpful responses within a couple hours, and any app feature requests I've made have been implemented to a quality degree. Highly helpful staff and an effective app makes for an enjoyable experience.
Hands down the best support and app out there. This is a must have shipping app and honestly the best one out there. Addition support is always there to offer support and will sort out any issues you have. Nothing is too big or too small for him and the response rate is super fast. I would give him more then 5 stars if I could.
Found my old review from March 2016 and thought I should update it. I am still here 4 years later still using the same app. I think I have only needed support from Addition support a handful of times over the years. The shipping calculator has worked perfectly with no hiccups.
I have just updated my store to include eparcel and Addition support once again has been super helpful. He responds faster than any support I've ever used.
I haven't thought once about switching to a different app over the years and don't plan to now either! Thanks Addition support!! I promise to empty my email inbox to ease your OCD :)
MARCH 2016- I have only set up this app tonight so too soon to review how it is working with shipping costs, but the customer service I have received from Addition support is second to none. He replied to me within minutes late at night and has helped me with all my queries. I am hoping this app will help me to be able to easily ship worldwide without the hassle of manually entering in shipping costs!!