Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency, ease of use, and time-saving features. It offers real-time shipping rates and an automation feature that creates shipments automatically. The app integrates well with Shopify, handling both domestic and international shipping. Merchants commend the responsive customer support, the ability to manage complex shipping requirements, and its value for money. It can process large volumes of orders, provide live rates from eParcel accounts, and calculate shipping costs automatically, streamlining the checkout process. Customizations are also available upon request.

January 25, 2023

I can honestly say that the local Australian agent, Laura, has done nothing but try to assist me with every request. I tried this app a couple of years ago and deleted it due to it being a little glitchy, but reloaded under a different store because of its five-star reviews. I'm not going to suggest that it's an necessarily easy platform to navigate on the first viewing, but once it's set up correctly with the help of the team, it will save you an abundance of time. Stick with it, reach out to Laura, and get the job done. Tim

Peptide Warehouse
Australia
2 months using the app
February 27, 2023

"The Addition app is brilliant and very easy to use. Their support (shout out to Laura) has been incredible and couldn't ask for anything more! Couldn't recommend enough!"

True Nemesis
Australia
Almost 4 years using the app
January 10, 2023

A very straight forward well balanced, easy to use application, and must for anyone that plans to link their store with Australia Post. Every time I reached out for assistance from their customer service team, I was given very fast and incredibly helpful replies, the team member in question whom I spoke with was very friendly and understanding, and willing to help me solve any issue I have come across thus far. I absolutely recommend this app :)

SUNTONE
Australia
About 1 month using the app
February 28, 2023

This is an amazing app. Saves me so much time fulfilling orders through eParcel. Fantastic interface and great customer service. Can't fault it - thank you!

Princess & the Pea Props
Australia
About 1 year using the app
May 3, 2023

I use this app across 4 stores for roughly 2 years and has been smooth sailing!!
Support team are great - they know their stuff, and questions and email are answered. Will be using them again in my next couple store and would HIGHLY recommend!

Family Of League
Australia
2 days using the app
April 21, 2023

Laura has been an absolute legend in helping us get our complex product freight sorted. If I could give more than 5 stars I would!

Drummers Paradise
Australia
18 days using the app
October 7, 2014

Addition support is the man, and the App works better than advertised!

BlueCats
Australia
Over 7 years using the app
September 16, 2017

App makes life alot easier, especially if shipping to oversea's countries. Addition support was espeically helpful, responded very quickly to emails and was fantastic. Highly recommend the app.
Matt @ www.doggytopia.com.au

Doggy Topia
Australia
About 6 years using the app
Edited January 25, 2022

Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.

AllfixElectrical
Australia
Almost 6 years using the app
April 11, 2016

Addition support is great - replies super fast (literally within one minute) and added letter postage to our shipping methods with no hassle at all. Highly recommended.

Animal Welfare League Nsw
Australia
Over 5 years using the app