Reviews (172)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.

Edited February 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Precision Audio AU
Australia
Almost 3 years using the app
May 4, 2023

Great app that works seamlessly with Shopify. Really easy to use, support has been great and Laura has been so helpful! We wanted to change the default on a certain field and Laura actioned it immediately.

Original Spirit Co
Australia
Almost 3 years using the app
April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential.

Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.

Little Quilt Store
United States
Over 2 years using the app
October 2, 2018

The developer is super helpful and quick in solving any query.
I would recommend them for any Shopify store in Australia.

BagMasters Australia
Australia
Over 2 years using the app
September 16, 2021

THIS APP ROCKS!!!! Very helpful programmers and support staff
easy to use... saves me hours and hours of time!

Bmx Products Australia
Australia
Over 2 years using the app
November 5, 2017

Fantastic app, astounding support. I can only echo the other reviews left on Addition support's app. If you're shipping via Australia Post this is the app you want and need.

We had some very minor modifications required and Addition support was responsive, patient and helpful prior, during and after the app was installed.

Cyclinicau
Australia
Over 2 years using the app
September 26, 2017

I am not a very tech savvy guy but I managed to link my Australia Post account API with 'Ready to Ship'.
From there I was stuck on how to get my Australia Post Pricing Schedule rates to show in the checkout on my Shopify site.
I contacted Addition support who replied within minutes and he worked to issues out for me.
Within a couple of hours I had the rates linked via API to Shopify and the checkout was singing. Customers could finally get specific shipping rates for their location through Australia Post.
Good work Addition support.

Sstooling
Australia
Over 2 years using the app
October 29, 2015

Easy to install and excellent support from the developer, he is really prompt with communication and happy to help make it a better fit for your business if required. Highly recommended!

Minettes Vintage
Australia
Over 2 years using the app
July 12, 2021

SAVE TIME AND MONEY! I had tried to install 5 apps to my online store. This one by far is the easiest to install (5min exactly), activate and integrate. It is a complete package as it also includes real time shipping rates. Thank you for developing a logical, practical and user friendly app.

Herbistry
Australia
Over 2 years using the app
July 8, 2013

What an awesome app. A must for Australian online retailers. Great up to date and real time postage rates. Customer service is also A1 as Addition support is quick to answer all tech questions. A++++ App!!!!

gummipets
Australia
Over 2 years using the app