Reviews (119)
We're sorry to hear that you had a frustrating experience with our app. We understand how important it is for everything to work as expected, and we're sorry that this wasn't the experience you expected.
After looking into your situation, it appears that customizations in your theme affected the app's functionality. While we strive to support as many setups as possible, heavily customized themes can sometimes cause unexpected issues. That said, we never want a merchant to feel stuck. We offered app credits as a resolution and upon further discussion, processed a full refund for you.
We appreciate your feedback and will continue working to improve our app and support experience. If there's anything else we can do for you, please don't hesitate to reach out.
- Bundle Builder Management Team