Reviews (93)

Overall rating
2.6
Counts per rating level
  • 66% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 27% of ratings are 1 stars
All reviews
April 13, 2025

From $24 USD to $299 USD a month - that's a 1145.83% price increase... Ridiculous!!

I have been using SendOwl to deliver digital downloads to my customers since I started my shop 5 years ago. I use it solely for the Shopify integration, I need no other features. I have ~ 100 digital products in my catalogue, but I don't even need the 5 GB file storage.

Sorry, I am running this little business all by myself and I can't justify paying $299 a month just to deliver download links to my customers.

Mix-Ready
Germany
About 5 years using the app
SendOwl replied April 14, 2025

Hi. Thank you for taking the time to leave your feedback. We stopped supporting legacy plans a few years ago, and we ‘grandfathered’ all merchants on legacy plans for many years. However, we could no longer sustain this and run our business moving forward. I understand that your plan is more than you were previously paying. I see it looks you never reached out to us to discuss alternatives. If you are looking for ways to reduce your cost, or if you need anything, please do reach out to our support@sendowl.com team?