Reviews (24)
Overall rating
3.8
April 22, 2025
So disappointed. We've been using this app for some time but suddenly can't get any response from customer service when something isn't working. They just don't respond at all! Looks like we'll have to find another gift card app.
Rockport Candle Company
United States
Over 1 year using the app
Incredible Gifts LLC replied
April 23, 2025
Hi There,
We’re truly sorry to hear that you’ve had trouble getting the support you need. We recently took over ownership of the app and looking to turn things around, starting with customer support.
Please reach out to us at support@govalo.com and we’ll make sure to get you the assistance you need as quickly as possible.
Thank you for sharing your feedback!
Best regards,
Shawn
Co-Founder, Govalo
