Reviews (20)
Overall rating
3.3
April 22, 2025
So disappointed. We've been using this app for some time but suddenly can't get any response from customer service when something isn't working. They just don't respond at all! Looks like we'll have to find another gift card app.
Rockport Candle Company
United States
Over 1 year using the app
Incredible Gifts LLC replied
April 23, 2025
Hi there,
We're really sorry to hear about your recent experience — that's definitely not the level of service we aim to provide. We truly appreciate you being a long-time user of our app, and we'd love the opportunity to make things right.
Please reach out to us directly at help@govalo.com, and our team will do their best to resolve the issue as quickly as possible.
Thanks for bringing this to our attention — we hope to earn back your trust.
– The Govalo Team