Reviews (228)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
All reviews
May 19, 2025

Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix.

Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid.

Muihood
United Kingdom
About 2 months using the app
Staytuned replied May 21, 2025

Thanks for your honest feedback. We're really sorry for the trouble this caused. While it took longer than it should have, we’ve just released a fix and have reached out to confirm it’s working on your end. Your report helped us catch a rare theme issue, and fixing it will help other merchants too. We know how important fast support is and are working to do better. Thanks again for your patience.

- Evey Management Team