Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for managing a variety of events, praising its ability to handle ticket sales, refunds, and attendee check-ins through an intuitive interface. It supports multiple languages and integrates well with Shopify, enhancing usability. Reviewers also commend the responsive customer support team for providing personalized assistance and detailed troubleshooting resources, including screenshots and videos, which significantly improve event logistics and customer satisfaction.
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Evey allows us to reach out to attendees in an automated email. We've sold tickets to over 20 events so far. While wrestling with an Evey issue late last night, I reached out to the AI bot. It offered assistance that did not solve my issue, but then it offered to let me speak with a human to offer further help. The first thing the next morning, Rolando offered a solution that did not require additional fees or upgrading to solve. The Evey team always responds quickly to solve issues.
Thank you so much for the detailed review! 🙌
We’re really glad to hear Evey has helped you run and sell tickets for so many events. We also appreciate you sharing your experience with both our AI and human support — while the AI didn’t fully resolve the issue, we’re happy Rolando could step in quickly with a solution that worked without any extra cost.
Fast, practical support is something we truly care about, and your feedback means a lot to the whole team. If you ever need anything else, we’re here to help.
For the price, this app is great. It doesn't do everything, but the support team has been helpful in troubleshooting and suggesting workarounds to better serve our specific use case.
Thank you so much for the thoughtful feedback! ⭐
We’re happy to hear that the app delivers strong value for the price and that our support team has been able to help you with workarounds for your specific setup. We’re continually improving the product, so insights like yours are incredibly valuable as we plan future enhancements.
If there’s anything else we can assist with or optimize for your use case, we’re always here to help!
Excellent customer service, and very helpful team members!
Thank you for the 5-star review! 🙌
We’re really happy to hear you had a great experience with our support team. If you ever need assistance or have questions, we’re always here to help.
Very effective and robust app that we are still finding new ways to use! The customer service and help is fast and efficient.
Thank you for the fantastic review! 🌟 It’s great to hear that our app continues to open up new possibilities for you. That’s exactly what we aim for, an app that grows with your needs.
We’re also happy to know our support team has been quick and helpful along the way. If you ever want to explore more advanced use cases or have questions as you expand, we’re always here to help.
We have been using this ticketing system for several years.
To clarify, this is not a false claim — we are providing our website for verification.
Our site, Jnbglobal.net, is integrated with Shopify and actively used for ticket sales.
However, this issue does not occur occasionally — it happens every single time when a large volume of orders comes in on ticket opening day.
When mass orders occur, tickets are often not properly delivered to customers, and bulk ticket dispatch does not function as expected.
As a result, we receive an overwhelming number of complaint emails, to the point where normal operations become paralyzed.
If this system error is not improved, it will inevitably lead to a loss of trust in the ticketing platform.
While we can understand this happening once or twice, this situation repeats every time, causing significant operational difficulty.
Additionally, when customers purchase multiple tickets and transfer one to a friend, the queue or ticket number changes, which generates further complaints.
This also requires immediate improvement.
Transferred tickets should retain their original numbers.
Please modify the system so that original ticket numbers remain unchanged after transfer.
We strongly urge you to address these issues promptly to prevent further disruption and damage to platform credibility.
Thank you for laying this out so clearly and for sharing your site details. We fully understand how disruptive this has been, especially on high volume launch days when reliability matters most.
Our team is already in direct contact with you to review the bulk dispatch failures and the ticket number changes after transfers. We are actively investigating both points to identify the root cause and ensure this does not continue to impact your operations or customer trust.
We appreciate your long history with the platform and are committed to resolving this properly.
-Evey Management Team
IT's not my favorite because you have to set up your evnt and then set up a product in Shopify, Has to be an easier way.
Thanks for sharing your feedback — we really appreciate you taking the time to do so.
We understand how having to set up both the event and a Shopify product can feel like extra work, and we agree that there’s always room to make the workflow simpler and more intuitive. Your feedback highlights an area we’re actively looking to improve.
We’ve reached out to you by email as well to better understand your setup and see if there’s anything we can do to make the process smoother for your store, or offer guidance that might help.
Thanks again for your honesty — it helps us continue improving Evey.
Ich war sehr zufrieden. Der Service war durchgehend zuverlässig und sehr professionell. Gerade bei technischen Themen oder bei der Nutzung der App wurde mir alles verständlich erklärt und lösungsorientiert umgesetzt.
Vielen Dank für Ihre tolle 5-Sterne-Bewertung! 🙌
Es freut uns sehr zu hören, dass Sie mit dem Service zufrieden waren und dass wir Ihnen bei technischen Fragen und der Nutzung der App verständlich und lösungsorientiert weiterhelfen konnten. Wenn Sie in Zukunft Unterstützung benötigen, sind wir jederzeit gerne für Sie da.
So far I am loving this app and its integration with Shopify. I wasted sooo much money on a custom website that barely functioned, and ticketed events are a big part of my business. So once I had to scrap the website and clover - i made the move to Shopify and have been so relieved to find Evey handles everything I need to run events online and on the POS.
Also 10/10 customer service from real people, real quick!
Working with Evey has been a game changer — they helped us move faster, stay reliable, and raise our professional standards.
Thank you so much for sharing this! 🎉 We’re thrilled to hear that Evey has made such a positive impact on your business. Our team works hard to ensure event organizers like you can run things smoothly and confidently — it means a lot to know we’re helping you raise the bar.
After initial challenges with recurring events, the Evey team took the time to develop a tailored fix. The solution works perfectly now, and everything runs as expected. Thanks to everyone involved!
Thank you for taking the time to share this feedback; we’re genuinely sorry for the frustration this has caused.
We understand how impactful this is for day-to-day operations, especially for recurring events, and we agree that the current behavior is not where it should be.
I’ve personally sent you an email with more details and next steps, so we can continue the conversation there and keep you updated directly as we make progress. We absolutely acknowledge that this has taken longer than expected, and we appreciate your patience while our team works toward a proper, reliable fix.
If you have any additional context or examples you can share via email, that will help us push this forward faster.
Thank you again for the honest feedback. It’s important for us to address this properly.