Reviews (341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing ticketed events of all sizes directly in Shopify. They highlight smooth storefront integration, recurring and group tickets, customizable designs and fields, automated emails, and a reliable multi-device check-in app. Many say it’s intuitive once set up, handles refunds and resends easily, and has fair pricing. Support is frequently praised as fast, patient, and proactive with theme conflicts and custom needs.
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I copy/pasted the QR code that showed up for my event and it sent people to some other login. I can't figure out how to get my tickets to get the correct QR code and connect to my Shopify account. It's pointless because my event is now 1 week away and I've been trying to get this going all week.
Hi team,
My name is Sharky, a Customer Experience Lead at Evey. I'm sorry to hear about the difficulties you've experienced with the QR codes, especially after spending an entire week trying to get everything ready for your upcoming event. I completely understand how frustrating that must be.
Zachary from our team has already reached out to you personally via email with a video walkthrough explaining how the QR codes and Check-In App work, along with a step-by-step setup guide.
We'd really appreciate the opportunity to help you get everything working properly. Please feel free to reply to Zachary's email so we can continue assisting you and hopefully turn this experience around.
Respectfully,
Sharky
I've been using the Evey Events & Tickets app for a few years now and it works well for taking event registrations. The developer has been helpful to answer questions and provide guidance.
It’s wonderful to know Evey has supported your event registrations for years! We’re also happy our developer’s answers and guidance have been helpful along the way.
Works great, team is very responsive and helpful when needed.
Great to hear that Evey is working well for you and that our team has been helpful whenever you've needed us! We really appreciate the kind words and your 5-star review.
The app integrates in to my shopify page, and at every step when I have a question or need something fixed, an actual human has helped me quickly and easily. Great!
It's amazing to hear that Evey integrates smoothly with your Shopify store and that our team has been able to help whenever you need us! Providing quick, personal support is something we truly value, so your feedback means a lot. Thanks for the wonderful review!
This will be the sixth year for our yearly Christmas event we will be using Evey! Very satisfied with the product and support.
Six years with Evey is incredible to hear! We’re so happy to be part of your yearly Christmas event and truly appreciate your continued trust in both the product and our team. Thank you for the wonderful review!
It works pretty well - I think there are things I don't know how to do or it dosen't do - for example if I have a 2 day event I just schedule it for one day because if not it seems to want to bill for 2 days.
Thanks for sharing this team. We’re glad Evey has been working pretty well overall, and we’d be happy to help with the 2-day event setup so it behaves the way you expect without any billing confusion.
Roel spent time troubleshooting an issue I was having with my theme and other apps I use on my Shopify store and was so helpful and patient looking for solutions! It got frustrating a few times and Roel was great even when it took time and trial and error to figure out together. Really appreciate the personal touch here, it's rare when you get assistance from a real person these days and it made all the difference for me.
It’s wonderful to hear how Roel stayed patient and worked through the theme and app conflicts with you, even when it took some trial and error to find the solution! That kind of personal, hands-on support is exactly what we want to provide, and we really appreciate you taking the time to recognize Roel’s help.
Really good support from Evey, even with all my stupid questions! The team are really helpful and patient and we were quickly able to solve the challenges I had. thank you Sharky!
Sharky will be happy to know his patience and quick help made such a difference! We’re grateful Evey has supported your store over the past 10 months, questions and all.
Great customer service! Easily answered my questions and gave step by step instructions on how to proceed with our event. Highly recommend!
It’s great to hear our team answered your questions clearly and provided step-by-step guidance for your event. We appreciate your recommendation and are happy Evey has been a helpful part of your setup.
The Evey support staff is super helpful to go out of their way to resolve our issue. Our issue is pretty complex and requires Evey staff to reach out to shopify billing department and actively follow up with them.
They have been doing all these for our case and followed through until the issue is resolved. As soon as the issue is resolved, they notify us right away.
The support experience is one of the best I've ever had.
Hi team! This is exactly the kind of support experience we work hard to provide. We’re really glad our Evey team stayed on top of the complex billing issue, followed through with Shopify, and kept you updated until it was fully resolved. Thank you for trusting us for over the years.
