Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for simplifying ticket sales and event management, especially for large events. It offers features like automated emails, guest check-ins, and supports customization and recurring events. Integration with Shopify and marketing tools is seamless. The app is easy to install, user-friendly, and performs reliably. Customer support is responsive and knowledgeable, providing quick, personalized assistance. Minimal issues are reported during numerous events.
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Llevamos varios años usando la app. Nos es muy funcional para eventos presenciales. Para actividades en linea me parece muy caro y dejé de usarlo dado que la mayoría de actividades son gratis.
En eventos grandes si es sumamente funcional ya que varias personas pueden escanear al mismo tiempo, la app es muy facil de usar y casi no comete errores. La función de envio a mensajes a inscritos es estupenda por que tiene más rating de apertura que los mailings.
Thank you for using Evey for so many years and for sharing such thoughtful feedback. We’re glad it’s been reliable for your in-person and large events, especially with multiple people scanning at once, and it’s great to hear the attendee messaging feature has worked so well for you.
We also hear your point about online activities and pricing, and we’ll keep that in mind as we continue improving the app.
This app is wonderful for our semi-annual pop-up events we host. The ticket products are easy to set up and when set up correctly, they collect the all the information we need for our events. The check-in process is easy and customers like the ease in pulling up their tickets when attending the event. The only complaint I have is that I have to disable the Shop Pay feature and the Apple/Google Pay/PayPal options for my WHOLE ONLINE & IN PERSON store while I am selling tickets for my events because this app does not support dynamic check out systems. When these are not turned off, tickets can be sold but no customer information is collected. We unfortunately figured this out after we had sold over 180 tickets to our 300 ticket event, so we missed gathering customer data on all of these tickets. In addition, disabling these features for the rest of the business for the 5-6 weeks leading up to our events also has a negative effect on our business flow. This would be my only complaint for this app. Lastly, to end positive, the help feature and customer support is always wonderful and we have resolved any issues quickly if and when they do arise. A little more app development on the dynamic checkout side would allow me to give this a 5 star!
We’re glad Evey has been a strong fit for your semi-annual pop-up events, especially with ticket setup, customer check-in, and attendees pulling up their tickets easily.
You’re absolutely right to call out the dynamic checkout limitation, and we understand how frustrating it was to miss customer data on those early ticket sales and adjust payment options across your store. Our team appreciates the thoughtful feedback, and we’re happy support has been able to help quickly whenever issues came up.
We have used this app for a few years, and we have always loved it. Recently, we upgraded to a higher plan and wanted to do some customization. Reg helped us build in some custom code to add a waiver to our form. Reg was so fast and helpful, we definitely could not have done it without their help! Highly recommend this app for event booking and cooking class ticket sales!
It’s wonderful to hear you’ve been using Evey for years and still finding new ways to make it work even better for your events. Thanks for sharing that upgrade experience too. Adding things like a waiver to the booking flow can make a big difference for organizers.
Reg will be really glad to know the custom code helped you get everything set up smoothly. We appreciate the recommendation and love seeing Evey used for cooking classes and event bookings. Wishing you many more sold out classes ahead!
TERRIBLE..busiest day of the week (Saturday) and the app glitches..passed out flyers to book my tours for 5 hours in the 95 degree heat, only to find out from a customer 5 hours later that they werent able to do any bookings.. I was wondering why all day long that i was getting website traffic and no bookings..only to find out the app was all messed up and no customer service available for the app on weekends.. cant wait to uninstall this one..ugh lost alot of money today
We’re really sorry this happened, especially after you spent so much time promoting your tours on one of your busiest days. Finding out customers couldn’t book after seeing traffic come through is incredibly frustrating, and we understand why you’re upset. Our support team is already responding directly to your ticket so we can look into what went wrong and help address this.
- Evey Management team
I've used Evey Events for a few years now and love it! It really easy for my customers to purchase tickets on my website with the help of this app.
We’re so glad Evey has been a reliable part of your events over the years! It’s great to hear it’s making ticket purchases easy for your customers right from your website.
We use evfey for the nartional park ticketing system, it has been really easy and usefull for maintening order and structure for our operation, the related tickets is a very easy way to receive big groups.
Thank you so much for the 5-star review! 🌟
It’s fantastic to hear that our app is supporting your national park ticketing system and helping you keep everything organized and running smoothly. Managing operations at that scale is no small task, so knowing that related tickets are making it easier to handle large groups truly means a lot to us.
We appreciate you being part of the Evey community and are always here if you need anything as your operations continue to grow.
Works well! I have hosted 50 + events using this platform with little to no issues. The only main issue i have occassionally is that the app needs time to sync with shopify so sometimes an event appears as sold out until it is finished syncing. Other than that Evey has made my company a lot of money through hosting meaningful events! 9/10 would reccommend
Wow, 50+ events is incredible! 🙌 It means a lot that our app has played a part in helping you host so many meaningful experiences and drive real revenue for your business.
We appreciate you pointing out the Shopify sync delay. That brief “sold out” moment while inventory updates is something we’re actively working to make even smoother, and feedback like yours helps us keep improving.
Thanks for the 9/10 recommendation and for trusting Evey with your events. We’re excited to keep supporting your next 50 and beyond! 🎉
Really bad experience! The tickets are not sending to customers! And Evey has no human support over the weekend, where most events are happening! The custom email service provider feature is not working and if you try to set it up, you then cannot reverse it to the default which results in notifications not going out, which means none of your customers will receive their tickets. We need a human to reset our Email Service Provider to the app default, and we cannot wait for Monday to talk to a Human!
That sounds incredibly stressful, especially with events happening over the weekend and customers waiting on their tickets. What you described around the email provider setup and notifications not going out is definitely not the experience we want anyone to have.
I’ve reached out to you directly through your support ticket so we can jump in and help get your Email Service Provider reset and everything flowing again as quickly as possible. We’re on it and will stay with you until this is fully resolved.
- Evey Management team
Fantastic service helped solve a problem in under 5 minutes.
That’s exactly what we aim for! Really glad Evey could help you sort things out so quickly, and we appreciate you sharing your experience.
I can't believe how helpful the customer service is! There is a level of care that is hard to come by. There was a glitch when using the Evey app with the Shopify theme I'm using, and they were able to fix the issue extremely fast. I asked a few questions about different features and they got back to me instantly.
Wow, this means a lot to read. Thanks for taking the time to share your experience 😊
We know how frustrating those theme-related glitches can be, so it’s great to hear the fix was quick and got you back on track without much hassle. And I’m really glad our team could jump in fast and help clarify those feature questions too.
If anything else comes up as you keep exploring Evey, feel free to reach out anytime. We're always happy to help!
