Evey Events & Tickets , 125 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing and selling event tickets, praising its seamless Shopify integration and efficient check-in feature. It provides instant digital tickets via email, customizable for various events, and is particularly beneficial for high-value and recurring events. The app also captures extra data from customers purchasing multiple virtual tickets. Merchants consistently commend the responsive and effective customer support.
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bon produit, billetterie efficace
Hi team!
Thank you for taking the time to leave a review. We'd love to hear more about your experience, can you tell us more? Is there anything else we can do or improve to make your experience better?
We hope to hear from you soon!
Regards,
Sharky
Team Supervisor - Evey Events & Tickets
Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys.
Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve them within 48 hours. It's great to feel this support with Even and we are excited to continue to grow with them.
Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs.
We look forward to hearing from you again! Cheers!
So far so good
Hi there Off Grid Studio!
Thank you for leaving a review! We'd like to learn more about your feedback. Is there anything we can do to make your experience better?
We hope to hear from you soon. Cheers!
I had a question about how to create an upcoming event and Support got back to me almost immediately with the exact information I needed for our event. Support is extremely knowledgeable and helpful.
We are glad to hear that our team was able to help with your upcoming event! Our team works very hard to provide you with the assistance you need, and reviews like this motivate us to keep working harder.
Please let us know if you need anything else!
The app is GARBAGE, I'm 90 minutes from the start of the event and the validation and service is completely down, I can't access the app from Shopify and customers can't see their tickets.
Nobody responds to this urgency, you are disgusting.
Hi there. I appreciate you taking the time to leave this review. I'm sorry our technical issue had such a serious impact on your event.
It is extremely rare for Evey to go offline like that. However, it did go offline, and it did mess up your event, and we truly regret that. I know we can't go back in time to fix the event experience for you or your attendees, but I will make sure that you and all our other merchants who were affected by this outage are given priority in the coming months to ensure all your future events run smoothly.
The timing was bad for us as well. It happened right when we typically have our fewest staff online. It took us longer than it should have to get the right people working to fix the issue. This is something we're addressing and will improve going forward.
I hope you choose to continue doing business with us. We really do care about your experience. We will do better.
Thank you,
Hannes Bez | Director of CX
We have used Evy for several events and haven't had any issues with tracking and attendee check-ins. Also, assistance with customer support is quick and efficient. No concerns to date.
Hi Toschia! Thank you for leaving a review, you made our day! Ron also had a great time chatting with you earlier.
We're glad to hear that you haven't had any issues while using our app. Please let us know if there is anything else you need assistance with!
Evey's customer support is excellent. They truly understand the importance of customer satisfaction and diligently worked to identify and resolve the problems. Thank you team! We look forward to execute our first event soon and hope it will go smoothly!
Desiconnectevents
Georgia
We're so glad to hear that you loved the customer experience! The Evey team had an amazing time providing support and your review definitely made our day.
Please let us know if you need anything else before your first event! Cheers!
Helpful service with great customer support! Made creating my event tickets extremely streamlined and easy to track.
Thanks for the review, Andrew! Our team had an amazing time helping you out today. We're glad to hear that we were able to provide you with the support you need.
Please let us know if you need anything else!
So far the app looks good and is easy to use. I had an issue and the customer support responded quickly and efficiently.
Thank you so much for this honest review! Our team works hard to ensure that your inquiries are answered as quickly as possible, and we are glad to be of help to your store!
Please let us know if you need any help, you know where to reach us. Cheers!
I was struggling with a multiple choice Attendee Information question and am so happy with the customer service! They really took the time to test and figure out what was happening. I especially am grateful that I received assistance in the evening hours. For a newer app, they are really hitting the mark of our needs! Thank you Evey Events & Tickets!
Thanks for an amazing review! We're glad that you are satisfied with our app. We assure you that this doesn't stop here, we will continue to improve our service to ensure we meet your needs.
Please let us know if there is anything else you need!