Variant Option Product Options
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Reviews (613)
I was using this app for 2 swatch colour products because Shopify has a quantity limit. I was unaware that the starter plan had changed to 1 product, removing the swatch colour option from one of my best sellers until a customer placed an order and I had to email asking for their preference. I have had to find another app, set up and start again from scratch. I was informed of the changes prior to this but I'm not paying nearly £10 just for a second option, I couldn't even open my 2nd option to copy the colour swatches until I upgraded. I don't usually leave reviews and long ones, but hope this helps someone before I uninstall.
Hi Alexandra, I sent you an email to your h****@melaninminds.com email.
I'm really sorry for the frustration our app caused, especially with one of your best-selling products. Martin and I built Variant Option Product Options to help other businesses no hurt them.
Just to clarify, our Starter plan has always included just one product with options since it launched over a year ago. We understand it’s easy to miss that and you didn’t realize the limitations. That’s on us to communicate more clearly within the app itself, and I have spoken with my partner on creating a message in the app.
If you ever have an issue in the future please contact us. We are here to help.
Jon
Relentless Apps
contact@relentlessapps.com