Reviews (760)
They still my phone number. After years using my phone number, I needed to loose and cancel due to unable to use whatsapp again (personal or business). I have been calling the company with no answer. The comapany states that they realease my phone number, but it is not true.
We are sorry to hear about your experience. We do not have control over releasing or blocking phone numbers - this is entirely managed by WhatsApp (Meta) and your WhatsApp Business API provider. Once your number is disconnected in our system, it is no longer linked to Dondy, and any issues with reusing it must be resolved directly with WhatsApp support.
We have already shared the relevant disconnection details with you and remain happy to assist by providing documentation to WhatsApp so they can expedite the release of your number. Please contact our support team directly so we can help you take the next steps.