Reviews (148)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited December 16, 2025

Customer service was excellent ... solved all my "issues" effectively and efficiently ... just be aware that you sometimes have to wait a while for an rep to respond when you start a chat ... and when that happens, you have to monitor the chat because it might time out before the rep appears, just refresh, but if you are patient, you WILL get a rep and my experiences with the reps is nothing but 5 stars.

MyCreed
United States
5 months using the app
NestScale replied August 18, 2025

Hi customer,

Thank you for the 5-star rating! We're glad you're enjoying our app.

If you have any feedback or need assistance, feel free to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale