Reviews (134)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance online store visuals and professionalism by allowing easy visualization of product variants, boosting customer engagement and conversion rates. It features an intuitive setup, seamless Shopify theme integration, and customizable swatch designs. The app is noted for its effective performance and responsive customer support, with a team that quickly implements feedback and custom requests.

October 27, 2024

The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!

Qwixx Shop
United Kingdom
About 2 months using the app
NestScale replied October 29, 2024

Dear customer,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.

Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.

Wishing you continued success with your store!

All the best,
Chloé - Customer Success Manager @NestScale

December 19, 2024

very useful apps and good customer support! 5*!

Gourami
Hong Kong SAR
3 months using the app
NestScale replied December 20, 2024

Dear customer,

Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you find the app useful and appreciate our customer support. Your kind words mean the world to us! If you ever need anything, we’re always here to help. 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

November 15, 2024

Works great. Added much needed variant swatches to our collection pages. Perfect solution.

Gladfellow
United States
6 days using the app
NestScale replied November 17, 2024

Dear customer,

Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.

Regards,
Chloé - Customer Success Manager @NestScale

November 22, 2024

Really great app that does exactly what it says. I was contacted by the team after the installation to ask if there was any support needed which is also great. Thank you for this app!

little Captain
Germany
About 14 hours using the app
NestScale replied November 24, 2024

Dear Customer,

Thank you so much for your kind words! 😊 We're thrilled to hear that our app is meeting your expectations and doing exactly what you need. Providing excellent support is very important to us, and we're glad you appreciated our follow-up after installation.

If you ever need assistance or have any feedback, please don’t hesitate to reach out. We’re always here to help!

Thank you for choosing our app, and we wish you continued success with your store! 🚀

Best regards,
Chloé - Customer Success Manager @NestScale

September 4, 2024

Your employee Lily identified my problem quickly and immediately came with the solution. I needed help with syncing my products and variants to the App. It took 2 minutes from start to finish.

My Glow Up Beauty
Canada
2 months using the app
NestScale replied September 5, 2024

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Lily was able to quickly resolve your issue and get your products and variants synced in no time. Our team is always here to ensure you have a smooth experience with the app. If you need any further assistance, don't hesitate to reach out. We're happy to help!

Regards,
Chloé - Customer Success Manager @NestScale

September 18, 2024

Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app

TAMEKO
Denmark
2 days using the app
NestScale replied September 19, 2024

Dear customer,

Thank you so much for the fantastic feedback! We're thrilled to hear that you find our app great value for money and that Lily could assist you so quickly. Our team always strives to provide the best support possible, and your recommendation means the world to us! 😊 If you need any further help, don’t hesitate to reach out - we’re always here for you!

Regards,
Chloé - Customer Success Manager @NestScale

December 18, 2024

I cannot recommend this app enough. I have tried every colour/image swatch app under the sun. Every one had missing features, gaps that needed code edits to mitigate, or bloated extras that did nothing but complicate things.

This app is simple to understand and use. But has all of the tools in the right way to make managing swatches easy. I swear I would of pulled all of my hair out if not for this app. It fit our use case perfectly without any funny business.

Merlin Lash And Beauty
United Kingdom
9 minutes using the app
NestScale replied December 19, 2024

Dear customer,

Thank you so much for your incredible feedback! We’re happy to hear that our app has been able to simplify managing swatches for you and fit your use case perfectly.

Our goal has always been to create a tool that’s easy to use while providing all the essential features without unnecessary complications. Hearing that we’ve helped save you from some “hair-pulling moments” truly makes our day! 😊

If you ever have suggestions, questions, or need assistance, please don’t hesitate to reach out. We’re here to make sure your experience stays seamless. Thank you again for choosing our app! 🚀

Cheers,
Chloé - Customer Success Manager @NestScale

November 7, 2024

Support is great. Thank you Lily :)

Game Frames
Canada
About 1 month using the app
NestScale replied November 10, 2024

Dear customer,

Thank you for the kind words! 😊 We’re so glad to hear that Lily could assist you and provide great support. If there’s anything more we can do to help, feel free to reach out anytime!

All the best,
Chloé - Customer Success Manager @NestScale

October 23, 2024

Highly Recommend! Quick Responce,and high quality service. Lily always help me to solve problem.thanks a lot

diylpshome
United States
About 17 hours using the app
NestScale replied October 29, 2024

Dear customer,

Thank you so much for the recommendation! We’re delighted to hear that you had a great experience with our service, and I’ll make sure Lily knows how much you appreciated her support 😊

If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your feedback!

Cheers,
Chloé - Customer Success Manager @NestScale

August 16, 2024

Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.

RESTOLGIC
United Kingdom
About 1 month using the app
NestScale replied August 18, 2024

Hi there,
Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help.

We appreciate your feedback about the conditional display of variants - it’s something we’re considering.

If you have any other thoughts or questions, just let us know!

Regards,
Chloé - Customer Success Manager @NestScale