Reviews (151)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the visual appeal and professionalism of online stores by simplifying the variant selection process through image swatches. It's noted for its user-friendly interface that integrates easily without requiring coding skills. The customer support team is highlighted for being responsive and proactive, quickly addressing issues and responding to feature requests, ensuring seamless functionality and ease of use.

February 14, 2025

Best support ever
App so easy to use and price also very cheap

WallWild
Vietnam
20 minutes using the app
NestScale replied February 16, 2025

Thank you so much for your kind words! 😊 We're so happy to hear that you're enjoying the app and our support. Making it easy to use and affordable is exactly what we aim for!

If you ever need anything, just let us know, we’re always here to help. 🚀

Wishing you lots of success with your store! 🎉

Regards,
Rachel - Customer Success Specialist @NestScale

November 22, 2024

Really great app that does exactly what it says. I was contacted by the team after the installation to ask if there was any support needed which is also great. Thank you for this app!

little Captain
Germany
About 14 hours using the app
NestScale replied November 24, 2024

Dear Customer,

Thank you so much for your kind words! 😊 We're thrilled to hear that our app is meeting your expectations and doing exactly what you need. Providing excellent support is very important to us, and we're glad you appreciated our follow-up after installation.

If you ever need assistance or have any feedback, please don’t hesitate to reach out. We’re always here to help!

Thank you for choosing our app, and we wish you continued success with your store! 🚀

Best regards,
Chloé - Customer Success Manager @NestScale

October 7, 2024

I really recommend to use this app. Customer support is very friendly.

Really nice app!

Rivor
Netherlands
3 months using the app
NestScale replied October 8, 2024

Hi,

I just wanted to say a huge thank you for your kind review and recommendation! It really means a lot to us that you're enjoying the app, and we’re so happy to hear that our support team has been helpful. 😊

If you ever have any questions or just want to chat about how to get even more out of the app, feel free to reach out. We’re always here for you!

Thanks again for being such a valued customer - we truly appreciate your support.

Best,
Chloé - Customer Success Manager @NestScale

December 18, 2024

I cannot recommend this app enough. I have tried every colour/image swatch app under the sun. Every one had missing features, gaps that needed code edits to mitigate, or bloated extras that did nothing but complicate things.

This app is simple to understand and use. But has all of the tools in the right way to make managing swatches easy. I swear I would of pulled all of my hair out if not for this app. It fit our use case perfectly without any funny business.

Merlin Lash And Beauty
United Kingdom
9 minutes using the app
NestScale replied December 19, 2024

Dear customer,

Thank you so much for your incredible feedback! We’re happy to hear that our app has been able to simplify managing swatches for you and fit your use case perfectly.

Our goal has always been to create a tool that’s easy to use while providing all the essential features without unnecessary complications. Hearing that we’ve helped save you from some “hair-pulling moments” truly makes our day! 😊

If you ever have suggestions, questions, or need assistance, please don’t hesitate to reach out. We’re here to make sure your experience stays seamless. Thank you again for choosing our app! 🚀

Cheers,
Chloé - Customer Success Manager @NestScale

October 13, 2024

this app works pretty well

LUX HD Art
United States
5 days using the app
NestScale replied October 14, 2024

Dear customer,

Thank you for your feedback!
We’re thrilled to hear that the app is working well for you. It’s always great to know when our users have a positive experience.

If you have any suggestions or run into any issues, don’t hesitate to reach out to our support team. We're constantly working to improve and ensure the app continues to meet your needs. Thanks again for choosing our app, and we’re here whenever you need assistance!

Regards,
Chloé - Customer Success Manager @NestScale

September 18, 2024

Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app

TAMEKO
Denmark
5 months using the app
NestScale replied September 19, 2024

Dear customer,

Thank you so much for the fantastic feedback! We're thrilled to hear that you find our app great value for money and that Lily could assist you so quickly. Our team always strives to provide the best support possible, and your recommendation means the world to us! 😊 If you need any further help, don’t hesitate to reach out - we’re always here for you!

Regards,
Chloé - Customer Success Manager @NestScale

September 19, 2024

good to use it

HI CURVY
United States
4 months using the app
NestScale replied September 20, 2024

Dear customer,

Thank you for taking the time to share your feedback with us! We're glad to hear that you found the app useful. If you have any suggestions or features you'd like to see in the future, please feel free to let us know - we're always looking for ways to improve and make your experience even better.

Thanks again for choosing our app, and we look forward to continuing to support your success!

Best regards,
Chloé - Customer Success Manager @NestScale

October 23, 2024

Highly Recommend! Quick Responce,and high quality service. Lily always help me to solve problem.thanks a lot

diylpshome
United States
About 17 hours using the app
NestScale replied October 29, 2024

Dear customer,

Thank you so much for the recommendation! We’re delighted to hear that you had a great experience with our service, and I’ll make sure Lily knows how much you appreciated her support 😊

If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your feedback!

Cheers,
Chloé - Customer Success Manager @NestScale

July 2, 2024

This is honestly a great app, with many options for different swatches, and they work great. Sadly for me, the only thing that didn't work was the translation as my store supports multiple languages

The support team was helpful and dedicated to solving the issue, and according to them, they'll be working on enhancing the app to work with translations

I'm looking forward to the translated feature

Nooklii
Netherlands
NestScale replied July 3, 2024

Hi,

Thank you for your kind words and detailed feedback! We're glad to hear that you found our app great and that the swatches worked well for you.

We apologize for the inconvenience with the translation feature. Our team is dedicated to improving this aspect, and we're actively working on it.

Your patience and understanding are greatly appreciated, and we're excited to bring you the updated feature soon.

Thank you for your support, and if you have any further questions or need assistance, please feel free to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale

September 4, 2024

Your employee Lily identified my problem quickly and immediately came with the solution. I needed help with syncing my products and variants to the App. It took 2 minutes from start to finish.

My Glow Up Beauty
Canada
2 months using the app
NestScale replied September 5, 2024

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Lily was able to quickly resolve your issue and get your products and variants synced in no time. Our team is always here to ensure you have a smooth experience with the app. If you need any further assistance, don't hesitate to reach out. We're happy to help!

Regards,
Chloé - Customer Success Manager @NestScale