Reviews (129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its visual enhancement of product options, making shopping more intuitive and visually appealing. It features easy customization with image swatches, a user-friendly interface, and seamless Shopify integration. The app is noted for its reliable performance, ease of installation, responsive design, and quick loading times. Support, particularly from team members like Chloe, Rachel, and Lily, is frequently commended for their quick, helpful responses and efficient problem-solving, enhancing the app's value in improving store functionality and aesthetic.

July 31, 2024

Great customer support and quick fixes!

Eleganci
Netherlands
23 days using the app
NestScale replied August 2, 2024

Dear customer,

Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with our customer support and the quick fixes. Your satisfaction is our top priority, and we’re always here to help.

If you have any more questions or need further assistance, just let us know!

Regards,
Chloé - Customer Success Manager @NestScale

May 22, 2024

NS Image Swatch Variant Option is a game-changer for my online store. It effortlessly transforms the variant selection process, allowing customers to visually explore product options with ease. The intuitive interface makes setup a breeze, and the seamless integration enhances the overall shopping experience. With this app, I've seen a noticeable increase in customer engagement and satisfaction. Highly recommended for any e-commerce business looking to elevate their product presentation!

Little Fashion
United Kingdom
3 months using the app
NestScale replied May 23, 2024

Dear customer,

Thank you for the fantastic feedback! We're thrilled to hear that the NS Image Swatch Variant Option has improved your store and increased customer engagement. If you need any help or have questions, feel free to reach out. We're here to assist!

Best regards,
Chloé - Customer Success Manager @NestScale

July 6, 2024

Glad I found this app, very user friendly and straightforward. Their support team is very responsive as well and open to suggestions for new features. Would def recommend especially for anyone just starting out their store like me.

LlamaFloofs
Singapore
About 2 hours using the app
NestScale replied July 7, 2024

Hi there,

Thank you so much for your positive feedback! We're thrilled to hear that you find the app user-friendly and straightforward. We're also glad that our support team has been responsive and open to your suggestions. Your recommendation means a lot to us, especially for new store owners like yourself. If you have any more suggestions or need further assistance, feel free to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale

August 7, 2024

Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!

Transhumance
Germany
28 days using the app
NestScale replied August 12, 2024

Hallo,

Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit unserer App gemacht haben und unser Support-Team das Problem schnell lösen konnte. Ihre Zufriedenheit hat für uns oberste Priorität, und es bedeutet uns viel zu wissen, dass wir Ihnen effizient helfen konnten.

Falls Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, sich an uns zu wenden. Wir sind jederzeit für Sie da!

Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für unsere App entschieden haben.

Mit freundlichen Grüßen,
Chloé

May 29, 2024

very helpful app to increase your conversion rate. the swatches are important for customers to see colors etc. happy using it and Chloe was very helpful and friendly thanks

Ahoix
Türkiye
About 1 month using the app
NestScale replied May 30, 2024

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you find the app helpful for increasing your conversion rate and that you appreciate the swatches feature. I'm glad I could assist you and make your experience a positive one. If you need any further help, feel free to reach out. Thanks again for your feedback!

Regards,
Chloé - Customer Success Manager @NestScale

November 7, 2024

Support is great. Thank you Lily :)

Game Frames
Canada
About 1 hour using the app
NestScale replied November 10, 2024

Dear customer,

Thank you for the kind words! 😊 We’re so glad to hear that Lily could assist you and provide great support. If there’s anything more we can do to help, feel free to reach out anytime!

All the best,
Chloé - Customer Success Manager @NestScale

October 19, 2024

とても使いやすいです!

ALLY online store
Japan
5 months using the app
NestScale replied October 20, 2024

お客様各位、

フィードバックをいただきありがとうございます。使いやすいと感じていただけて嬉しいです。他に何かお手伝いできることがありましたら、いつでもお気軽にご連絡ください。

よろしくお願いします。
Chloé - カスタマー サクセス マネージャー @NestScale

July 18, 2024

greate app it is what i required

Stylewar
United Kingdom
About 2 months using the app
NestScale replied July 22, 2024

Hi customer,

Thank you for your feedback! We're thrilled to hear that our app meets your requirements.

If you need any assistance or have any questions, please feel free to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale

May 22, 2024

Great Plugin if you want Image Swatch Variant. Easy and just a click to install it on website.

Motorbike headset
India
2 months using the app
NestScale replied May 23, 2024

Dear customer,

Thank you so much for your feedback! We're thrilled to hear that you found the Image Swatch Variant plugin easy to install and use. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Best regards,
Chloé - Customer Success Manager @NestScale

July 13, 2024

loved this app. highly recommended.

Salvia Kids
India
2 days using the app
NestScale replied July 14, 2024

Hi there,

Thank you so much for the awesome feedback! We're thrilled to hear that you love the app and highly recommend it. Your support makes our day! If you ever have any questions or need assistance, just give us a shout. We're always here to help and make sure you have a fantastic experience!

Best regards,
Chloé - Customer Success Manager @NestScale