Reviews (151)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the visual appeal and professionalism of online stores by simplifying the variant selection process through image swatches. It's noted for its user-friendly interface that integrates easily without requiring coding skills. The customer support team is highlighted for being responsive and proactive, quickly addressing issues and responding to feature requests, ensuring seamless functionality and ease of use.

June 19, 2024

Great app! Works out of the box, lots of design settings. And when I encountered a problem during a theme change their support fixed it promptly.

Highly recommended!

Rosati
Hong Kong SAR
7 months using the app
NestScale replied June 20, 2024

Dear customer,

Thank you so much for your fantastic review! We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our design ...

May 22, 2024

NS Image Swatch Variant Option is a game-changer for my online store. It effortlessly transforms the variant selection process, allowing customers to visually explore product options with ease. The intuitive interface makes setup a breeze, and the seamless integration enhances the overall shopping experience. With this app, I've seen a noticeable increase in customer engagement and satisfaction. ...

Little Fashion
United Kingdom
3 months using the app
NestScale replied May 23, 2024

Dear customer,

Thank you for the fantastic feedback! We're thrilled to hear that the NS Image Swatch Variant Option has improved your store and increased customer engagement ...

June 13, 2024

The app does what it says and is currently responsive on my store. Although there was a little hiccup in the beginning when setting it up, Rachel and the team were very helpful in resolving the issue. It is currently free, and I would recommend others to give it a try.

JoyDion
Malaysia
4 months using the app
NestScale replied June 14, 2024

Dear customer,

Thank you for your feedback! We're glad to hear that the app is working well on your store and that Rachel and the team were able to assist you with the ...

Edited July 18, 2024

Tested a lot of image swatch variant apps and this one is the best we found out of the lot of them, really easy to get going and customise with available features too - really happy with the results, check them out on our site here - Hello Tailr https://hellotailr.com/products/lengthen-pants

Hello Tailr
Australia
22 days using the app
NestScale replied June 28, 2024

Hi valued customer,

Thank you so much for your positive feedback! We're thrilled to hear that you found our image swatch variant app to be the best among the ones you tested. ...

August 20, 2024

Amazing app + support, super quick responses even with our massive time difference.

Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!

Just Another Fisherman
New Zealand
6 days using the app
NestScale replied August 21, 2024

Hi,

Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to ...

April 10, 2024

NS, I have got to applaud ya'll truly I love this app, and appreciate you making it for free. You guys have amazing potential and we love you the swatches look on our website

GRIPLETE
United States
4 months using the app
NestScale replied April 15, 2024

Dear customer,

Thank you so much for your kind words and appreciation! We're thrilled to hear that you love our app and find it valuable for your website. Your feedback ...

April 21, 2024

Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.

Lots of support tickets, sales and revenue lost, not impressed.

Linen Locker & Co.
United Kingdom
10 months using the app
NestScale replied April 24, 2024

Hi Bendan,

We sincerely apologize for the inconvenience caused by the variant selector issue.

We understand the frustration of lost sales and customer tickets. Our team ...

August 1, 2024

This app is perfect ! It's very simple to use and if you have an hesitation on anything, you have an 24H tchat !

Hairsy
France
6 months using the app
NestScale replied August 4, 2024

Hi there!

Thank you so much for your amazing feedback! We're so happy to see your words, that means a lot to us!
If you ever have any questions or need a hand, feel free to ...

June 14, 2024

I was always looking for a free method to display custom switches and product options on my Shopify product page, most other apps and themes that have in built variant options are paid, so NS Image Switch was a no brainer for me. Recently had an issue where Lily and Stephen from Dev team helped me out instantly. Would definitely recommend NS Image Switch Variant to anyone looking for a solid app ...

Dazara
Canada
15 days using the app
NestScale replied June 17, 2024

Dear customer,

Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you've found NS Image Swatches to be a valuable addition to ...

October 8, 2024

I have just installed the app, so far the support has been good.

www.MyPorchSwings.com
United States
About 2 hours using the app
NestScale replied October 14, 2024

Dear customer,

Thank you for installing our app!
We’re glad to hear that you’ve had a positive experience with our support so far.

If you have any questions or need further ...