Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing the visual appeal and professionalism of online stores by simplifying the variant selection process through image swatches. It's noted for its user-friendly interface that integrates easily without requiring coding skills. The customer support team is highlighted for being responsive and proactive, quickly addressing issues and responding to feature requests, ensuring seamless functionality and ease of use.
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This saved me a lot of time. It's convenient and easy to use. Plus, the customer support is very responsive and helpful. Kudos!
This means a lot, thank you! 😊 We’re so happy to hear the app saved you time and that you found it easy to use. That’s exactly what we aim for! And of course, our support team is always here whenever you need a hand.
Really appreciate your kind word! Kudos right back at you! 🚀✨
Cheers,
Chloé - Customer Success Manager @NestScale
A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!
Dear customer,
Wow, thank you so much for your amazing feedback! 😊 We're thrilled to hear that the app made ordering easier for your customers and seamlessly integrated with your store. Making complex setups simple is exactly what we aim for!
If you ever need any assistance or have suggestions, we’re always here to help. Wishing you even more success with your store! 🚀✨
Lily - Customer Success Specialist @NestScale
Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.
Dear customer,
Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.
Regards,
Chloé - Customer Success Manager @NestScale
Great app and really great support from Lily and her team.
Dear customer,
Thank you so much for your wonderful feedback! We're delighted to know you’re enjoying the app and had a great experience with Lily and the team. Your support truly motivates us to keep delivering the best service possible. Let us know if there’s anything else we can help with! 😊
Best regards,
Rachel - Customer Success Specialist @NestScale
Lily was a great help. 10/10
Dear customer,
Thank you so much for your kind words! 🌟 I'm so glad Lily could provide you with such great support. Your feedback means a lot to our team, and we're always here to help whenever you need it! 😊
Regards,
Rachel - Customer Success Manager @NestScale
Support is great. Thank you Lily :)
Dear customer,
Thank you for the kind words! 😊 We’re so glad to hear that Lily could assist you and provide great support. If there’s anything more we can do to help, feel free to reach out anytime!
All the best,
Chloé - Customer Success Manager @NestScale
Excellent customer support! Great app
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer support. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need assistance or have any suggestions, feel free to reach out!
Regards,
Lily - Customer Success Specialist @NestScale
I cannot recommend the NS Image Swatch Variant Option app enough! I had an issue with my variant swatch images, and their support team went above and beyond to assist me. A special shoutout to Lilly, who was incredibly kind, patient, and thorough in helping me fix the problem. She truly deserves a big thanks for her outstanding support!
The team’s professionalism and dedication left me totally satisfied. They resolved my issue promptly and made sure everything worked perfectly. I would honestly rate them 100 out of 100 for both the app and the exceptional support team.
If you're looking for an app with fantastic features and a team that genuinely cares about its customers, this is the one! Huge thanks to Lilly and the NS Image Swatch Variant Option team—you’ve earned a loyal customer for life!
Hi,
Thank you so much for your amazing review! 🙌 We're more than happy to hear that our app and support team exceeded your expectations. Lilly will be so happy to know her efforts made such a difference – I’ll be sure to share your kind words with her!
We’re grateful for your trust and loyalty. If you ever need assistance or have questions, we’re just a message away. It’s customers like you that make what we do so rewarding!
Thanks again for choosing NS Image Swatch Variant Option – we’re lucky to have you with us! 😊
Best regards,
Chloé Nguyen
Customer Success Manager @NestScale
The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!
Dear customer,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.
Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.
Wishing you continued success with your store!
All the best,
Chloé - Customer Success Manager @NestScale
とても使いやすいです！
お客様各位、
フィードバックをいただきありがとうございます。使いやすいと感じていただけて嬉しいです。他に何かお手伝いできることがありましたら、いつでもお気軽にご連絡ください。
よろしくお願いします。
Chloé - カスタマー サクセス マネージャー @NestScale