Reviews (128)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its visual enhancement of product options, making shopping more intuitive and visually appealing. It features easy customization with image swatches, a user-friendly interface, and seamless Shopify integration. The app is noted for its reliable performance, ease of installation, responsive design, and quick loading times. Support, particularly from team members like Chloe, Rachel, and Lily, is frequently commended for their quick, helpful responses and efficient problem-solving, enhancing the app's value in improving store functionality and aesthetic.

August 1, 2024

This app is perfect ! It's very simple to use and if you have an hesitation on anything, you have an 24H tchat !

Hairsy
France
23 days using the app
NestScale replied August 4, 2024

Hi there!

Thank you so much for your amazing feedback! We're so happy to see your words, that means a lot to us!
If you ever have any questions or need a hand, feel free to reach out. We're always here for you!

Thanks again for your support!

Best,
Chloé - Customer Success Manager @NestScale

October 7, 2024

I really recommend to use this app. Customer support is very friendly.

Really nice app!

Rivor
Netherlands
1 day using the app
NestScale replied October 8, 2024

Hi,

I just wanted to say a huge thank you for your kind review and recommendation! It really means a lot to us that you're enjoying the app, and we’re so happy to hear that our support team has been helpful. 😊

If you ever have any questions or just want to chat about how to get even more out of the app, feel free to reach out. We’re always here for you!

Thanks again for being such a valued customer - we truly appreciate your support.

Best,
Chloé - Customer Success Manager @NestScale

July 31, 2024

Great customer support and quick fixes!

Eleganci
Netherlands
23 days using the app
NestScale replied August 2, 2024

Dear customer,

Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with our customer support and the quick fixes. Your satisfaction is our top priority, and we’re always here to help.

If you have any more questions or need further assistance, just let us know!

Regards,
Chloé - Customer Success Manager @NestScale

October 23, 2024

Highly Recommend! Quick Responce,and high quality service. Lily always help me to solve problem.thanks a lot

diylpshome
United States
About 17 hours using the app
NestScale replied October 29, 2024

Dear customer,

Thank you so much for the recommendation! We’re delighted to hear that you had a great experience with our service, and I’ll make sure Lily knows how much you appreciated her support 😊

If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your feedback!

Cheers,
Chloé - Customer Success Manager @NestScale

July 18, 2024

greate app it is what i required

Stylewar
United Kingdom
About 2 months using the app
NestScale replied July 22, 2024

Hi customer,

Thank you for your feedback! We're thrilled to hear that our app meets your requirements.

If you need any assistance or have any questions, please feel free to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale

September 11, 2024

i love this color swathes app. Thanks for the team, i can make beautifull color swatches for my site. Hopefully can make better conversion.

gomuda
Indonesia
About 23 hours using the app
NestScale replied September 19, 2024

Dear customer,

Thank you so much for your kind words! We're excited to hear you're enjoying the color swatches app and that it’s helping you create beautiful swatches for your site. Best of luck with those conversions - if you need any more assistance, our team is here to help! 😊

Regards,
Chloé - Customer Success Manager @NestScale

July 7, 2024

support is good , need some improvement in ui design otherwise its v good

ROOPWATI FASHION
India
4 months using the app
NestScale replied July 8, 2024

Dear customer,

Thank you for your feedback! We're glad to hear you find our support good. We appreciate your suggestion regarding the UI design and will certainly take it into consideration for future improvements. If you have any specific suggestions or further feedback, please let us know. We're always here to help!

Regards,
Chloé - Customer Success Manager @NestScale

July 16, 2024

The app had an issue at the beginning, but with their great customer service (we got help by Lily) the issue was resolved quickly and now it works great.

Soany Beauty
Canada
16 days using the app
NestScale replied July 17, 2024

Hi customer,

Thank you so much for your feedback! We're sorry for the initial issue you experienced, but we're thrilled to hear that Lily and our team were able to resolve it quickly for you. We're glad the app is now working great for you.

If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale

June 29, 2024

Love this app!

Raverro
Netherlands
4 months using the app
NestScale replied July 1, 2024

Dear customer,

Thank you for your kind words! We're thrilled to hear that you love the NS Image Swatches & Options app.

Your satisfaction means the world to us. If you have any suggestions or need any assistance, please don't hesitate to reach out. We're always here to help!

Best regards,
Chloé - Customer Success Manager @NestScale

October 8, 2024

I have just installed the app, so far the support has been good.

www.MyPorchSwings.com
United States
About 2 hours using the app
NestScale replied October 14, 2024

Dear customer,

Thank you for installing our app!
We’re glad to hear that you’ve had a positive experience with our support so far.

If you have any questions or need further assistance as you explore the app, don’t hesitate to reach out. We’re here to help and ensure you get the most out of it!

Regards,
Chloé - Customer Success Manager @NestScale