Reviews (57)
Hopeless. I had high(er) hopes after joining an AMA on X about how the ads are now Grok-assisted, but the same UI issues exist. My catalog is always disconnected when I go to check it (on the Shopify side). It reconnects, but none of the recent products show up on the X side. I deleted and retried, but same issues. When I try to create an ad, I'm forced into a generic carousel-style ad, that's pulling ancient products that have no relevance to our audience on X.
Compared to Google and Meta (neither of which are perfect), the X integration seems very buggy, and for us, unusable, since I want to advertise a specific set of products.
Hi Abstract Ocean, thanks for taking the time to leave a review and share detailed feedback (and tuning into the AMA)! We made some recent updates to our app that should stabilize the experience. We’d love for you to retry the app. If you’re still experiencing any issues, please let us know and we can reach out directly and work through this with you.