Reviews (94)

Overall rating
3.1
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 44% of ratings are 1 stars
Edited December 6, 2024

Doesn't appear to be working. It's been nearly 24 hours and the app says my products are synced; however, the shop shows no products.

Edit: My issue was resolved and the response was fairly quick. Thank you for getting back to me! :D

Frosted Birch Photography
United States
2 months using the app
X replied December 6, 2024

Hi Frosted Birch Photography, Thanks for letting us know about this issue. It looks like your products are finally synced and showing on your profile. We'll look into the ...

February 24, 2025

poor, doesn't work, a joke - never connects EVER.

surgicalcaps.com
United States
Almost 2 years using the app
X replied February 27, 2025

Hi Surgicalcaps, Thanks for taking the time to leave feedback. We're sorry for the bad experience. We'll reach out to find out more info about the issue you had, and get it ...

February 21, 2025

I synced my store, but the shop front set up

Visit the Storefront page, select the product set you would like to feature, and publish a Shop or Shop Spotlight. Need more help? Visit our onboarding guide.

Does not work the URL is a blank page might as well be a 404 error. The set up guide is less than helpful it does not have anything about issues like this.

I'll change my review if I can get ...

Liver Medic
United States
About 1 hour using the app
X replied February 24, 2025

Hi Liver Medic, we're very sorry that you're experiencing issues getting set up. We'll reach out directly to look into this for you. Thank you for taking the time to try out ...

November 11, 2024

Easy to use. It must have been updated recently because I had none of the problems previous reviews reported.

brayleeparkinson
United States
3 days using the app
X replied December 9, 2024

Hi brayleeparkinson,

We appreciate you giving our app a try. It’s great to hear the installation process went smoothly. Our recent updates aim to make the experience better, ...

November 21, 2024

It won’t connect dispit me authorizing it can u please fix

getbulkdeals.com
United States
3 days using the app
X replied December 6, 2024

Hi getbulkdeals, Very sorry for the difficulty you experienced trying to install the app. Thanks for letting us know, so we can fix it and help you get your shop connected to ...

November 17, 2024

No phone number for support.... it MESSED UPPPP MY SHOPIFY STORE AND DIDNT WORK!!!
DO NOT INSTALL!!!!

Relaxedfx
United States
About 3 hours using the app
X replied December 6, 2024

Hi Relaxedfx, Thanks for taking the time to leave feedback. We're sorry for the bad experience you had and we'll be sure to fix it to help you grow your business with X. We' ...

Edited December 10, 2024

No longer compatible? Says I need to be in Canada.

Edit: Thanks for fixing the app! :)

Pawsonify
United States
Over 2 years using the app
X replied October 25, 2024

Hi Pawsonify, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience. We rolled out some feature improvements for the app recently, ...

November 27, 2024

Incredible performance easy to use and can’t wait to get the enterprise version

ReXchange Wholesale
United States
1 day using the app
December 2, 2024

Very happy to see X with an app- fully expecting X to dominate just like everything else it does.

Atlantic Fine Furniture Inc
United States
8 minutes using the app
X replied December 9, 2024

Hi Atlantic Fine Furniture,

Thanks for the great feedback! We're excited to help your Shopify store grow. Wishing you the best.

September 24, 2024

It won’t connect dispit me authorizing it can u please fix

Theskbrandd
United States
About 1 month using the app
X replied October 25, 2024

Hi Theskbrandd, Thanks for taking the time to leave a review. So sorry you had a bad experience. We recently improved the X app and included new functionalities, so we hope ...