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Has done great for us.. We have been using the X shopify integration for over a year now, and get quite a few orders because of it.
Really enjoy working with their team as well, our ad campaign manager Garrett is a great guy and he has put in plenty of effort to make sure we have some success there. It's working nicely.
I was able to get the app loaded on Shopify and now all my products are synced. Looking forward to leveraging it for ads.
Whats wrong with the app
page always broke down. Cant change or add anything
A complete waste of time. I setup everything as directed. When it syncs the products it is not getting anywhere near all of my listings. It skips between 800 then hours later 850. Then the next day 3800, now 785. Complete garbage. Also when you create ad sets and use logic such as what product type it is not possible to edit them after created. So you have to delete it and start the product set over again. Not very well thought out. I would not recommend advertising with Twitter X or this app.
Hopeless. I had high(er) hopes after joining an AMA on X about how the ads are now Grok-assisted, but the same UI issues exist. My catalog is always disconnected when I go to check it (on the Shopify side). It reconnects, but none of the recent products show up on the X side. I deleted and retried, but same issues. When I try to create an ad, I'm forced into a generic carousel-style ad, that's pulling ancient products that have no relevance to our audience on X.
Compared to Google and Meta (neither of which are perfect), the X integration seems very buggy, and for us, unusable, since I want to advertise a specific set of products.
Hi Abstract Ocean, thanks for taking the time to leave a review and share detailed feedback (and tuning into the AMA)! We made some recent updates to our app that should stabilize the experience. We’d love for you to retry the app. If you’re still experiencing any issues, please let us know and we can reach out directly and work through this with you.
Issue Launching X Ads Campaign – Nothing Happens After Clicking Launch
Doesn't appear to be working. It's been nearly 24 hours and the app says my products are synced; however, the shop shows no products.
Edit: My issue was resolved and the response was fairly quick. Thank you for getting back to me! :D
Hi Frosted Birch Photography, Thanks for letting us know about this issue. It looks like your products are finally synced and showing on your profile. We'll look into the delay because it shouldn't take 24 hours. We'll reach out to make sure you don't have any other concerns.
Update: So glad your issue was resolved! Please let us know if you have any more problems with the app integration. Wishing you continued success with your Shopify business!
No longer compatible? Says I need to be in Canada.
Edit: Thanks for fixing the app! :)
Hi Pawsonify, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience. We rolled out some feature improvements for the app recently, and during the brief testing period, the features were limited to Shopify sellers in Canada. It is now available in the US and Canada.
We're sorry for the issue it caused. Hope you'll give us another chance. We'll reach out to make sure you don't have any other concerns.
Not longer works, hasn't for months. No sycing of products. Bad app.
Hi Miami Teeny Weeny Bikini, we're sorry to hear about the poor experience getting you had with getting your products to sync. We've recently updated the app, and we hope you'll give us another chance to help your business grow with X.
