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Doesn't appear to be working. It's been nearly 24 hours and the app says my products are synced; however, the shop shows no products.
Edit: My issue was resolved and the response was fairly quick. Thank you for getting back to me! :D
Hi Frosted Birch Photography, Thanks for letting us know about this issue. It looks like your products are finally synced and showing on your profile. We'll look into the delay because it shouldn't take 24 hours. We'll reach out to make sure you don't have any other concerns.
Update: So glad your issue was resolved! Please let us know if you have any more problems with the app integration. Wishing you continued success with your Shopify business!
No longer compatible? Says I need to be in Canada.
Edit: Thanks for fixing the app! :)
Hi Pawsonify, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience. We rolled out some feature improvements for the app recently, and during the brief testing period, the features were limited to Shopify sellers in Canada. It is now available in the US and Canada.
We're sorry for the issue it caused. Hope you'll give us another chance. We'll reach out to make sure you don't have any other concerns.
Easy to use. It must have been updated recently because I had none of the problems previous reviews reported.
Hi brayleeparkinson,
We appreciate you giving our app a try. It’s great to hear the installation process went smoothly. Our recent updates aim to make the experience better, and we’re here to help if you need anything. Excited to be part of your Shopify journey!
Thanks again for the feedback.
It won’t connect dispit me authorizing it can u please fix
Hi getbulkdeals, Very sorry for the difficulty you experienced trying to install the app. Thanks for letting us know, so we can fix it and help you get your shop connected to your X profile. We'll reach out to find out more info.
It won’t connect dispit me authorizing it can u please fix
Hi Theskbrandd, Thanks for taking the time to leave a review. So sorry you had a bad experience. We recently improved the X app and included new functionalities, so we hope you'll give us another chance to help your Shopify business. We'll reach out to find out more about the issue you had connecting your shop.
No phone number for support.... it MESSED UPPPP MY SHOPIFY STORE AND DIDNT WORK!!!
DO NOT INSTALL!!!!
Hi Relaxedfx, Thanks for taking the time to leave feedback. We're sorry for the bad experience you had and we'll be sure to fix it to help you grow your business with X. We'll reach out to find out more info about the issue you had, and get it resolved ASAP.
Incredible performance easy to use and can’t wait to get the enterprise version
This this broken. It constantly error and 404's pages.
Hi DopeSpot, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience.
We recently improved the X app and included new functionalities, so we hope you'll give us another chance to help your Shopify business.
Thank you again for your feedback - we take all comments seriously. Please let us know how we can help.
Best Regards,
Very happy to see X with an app- fully expecting X to dominate just like everything else it does.
Hi Atlantic Fine Furniture,
Thanks for the great feedback! We're excited to help your Shopify store grow. Wishing you the best.
I find the app useless so far. Nothing will download into products. The CSV file will not work. Notta ~
Hi Green Apple Active,
Thanks for taking the time to let us know about your negative experience. Very sorry to hear about the trouble you had syncing your products via CSV. We'll reach out to find out more and help resolve the issue. Appreciate you giving the app a try.