Reviews (84)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 45% of ratings are 1 stars
September 25, 2023

App is no longer functional. I think its because of the changes from twitter to X.

Wander Lost
United States
About 1 year using the app
Edited November 19, 2022

so far not good I've using shopify to add products to our store front and we got nothing need help asap , need some instructions to help speed this up thanx

Tech By Starks
United States
About 1 year using the app
X replied July 7, 2022

Hi Tech By Starks,

Thanks for your interest. We noticed that you recently connected your Twitter account, and there is a slight delay before products sync over. We took a look at your catalog and your products just completed syncing to Twitter Shopping Manager. Please reference our onboarding guide (starting on page 5) for next steps on how to create a product set and publish your storefront. Don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv

June 27, 2023

If I could give this zero stars, I would. For starters, this app will no longer allow me to connect my store with the app. There's an issue somewhere that neither Shopify nor Twitter want to fix. So, I can't even use it.

Next, if you have items with multiple variants (like sizes and colors), you can't just add that item to the store and let people see that there are multiple options. So for example, if you have a shirt that comes in 4 colors and 5 different sizes, you have to pick ONE color and size to display on your storefront. I actually had to add a title that says "more colors and sizes available on my website".

Lastly, it's a PITA to actually set up product lists for the twitter app because it's not intuitive and requires a ton of work on the back end to create new tags and such.

Awful app. Worse support. Not worth it.

FreedomKat Designs, LLC
United States
11 months using the app
August 29, 2022

This has been the easiest storefront to set up. It took less than 15 minutes to sync with my Shopify store.

Chicago Soap Factory
United States
Almost 2 years using the app
Edited September 8, 2022

Amazingly simple setup. I just needed to relax and concentrate on the details, drink some coffee, and returned back with a better focus. All in all I enjoyed the process.

Online Marketing Connection
United States
Over 1 year using the app
Edited July 6, 2022

it says my store is connected but no products are there. its a great idea once its starts working properly UPDATE! its connected ty working just fine,i still can only add a few products i have to see why .

The Face Junky Boutique
United States
Over 1 year using the app
X replied July 5, 2022

Hi Face Junky Boutique, thank you for reaching out! Please note that you have to create a Product Set in Twitter Shopping Manager before the products show up on your Twitter profile. Please reference the onboarding guide we sent over to you for more info! Thank you!

November 21, 2022

Excellent and easy to set up. NO problems as with the other 2 big channels that put so many obstacles.

The Alfa Store
United States
Over 1 year using the app
June 29, 2022

Good idea but does not work. My shopify is connected to the twitter account and it says that my catalogue is connected but not one item has been added.

Fine Art by Ane
United States
8 months using the app
X replied July 5, 2022

Hi Ane, thank you for your interest! We’ve reached out to you and awaiting your response to connect further on this issue, but also noticed your product catalog was able to sync shortly after install. Please reply back to our email if you’re still experiencing issues!

July 13, 2022

Easy to use, easy to set up, and makes it easy for us to promote our products on Twitter. I was able to get set up within 10 minutes! Great job Twitter team!

Gay Pride Apparel
United States
Over 1 year using the app
July 22, 2022

This is such a great app! The onboarding experience is simple and straightforward. Everything connects well and I'm excited to be able to have my Twitter and Shopify synced together!

Daily Work Journal
United States
Over 1 year using the app