Reviews (84)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 45% of ratings are 1 stars
Edited July 7, 2022

okay this is all bad... my products not adding but it say i am connected this suck ! think i am going to delete this app... Okay i am back to give and update after i posted about this app was bad, i got helped on how to add my product... however i haven't got any sales but when i do I'll come back with more....

Babies Escape In Style
United States
11 months using the app
X replied July 5, 2022

Hi Babies Escape In Style,
Thank you for your interest! We noticed you did successfully sync your product catalog, but haven’t yet created your Product Sets in Twitter Shopping Manager.
Please reference our onboarding guide (starting on page 5) for next steps and don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you! ​​https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv

July 8, 2022

I was able to easily connect my store and products. Creating a Twitter product set was also straightforward as well. Looking forward to future updates!

Arden Cove
United States
About 2 months using the app
July 10, 2023

twitter is not a trustworthy company by any stretch. they suspended my account for no reason and will not give me any reason whatsoever. I have appealed numerous times now and immediately get the same answer. They have not changed one bit. A terrible company run by politically biased activists and have zero interest in conducting business.

Yakkables
United States
22 days using the app
October 20, 2022

I synced my store to Twitter shopping and i am running into an issue. Most of the products in my store come in multiple sizes -- Twitter counts each product variant as an individual product. Since Twitter only allows 50 products in a feed, my shop is really only showing about 16 products. It would be much more efficient to have individual products on the shop feed, that you can then click on and select your size. Right now i only see the option to show the same product(s) variants as separate "products". Is anyone else having this problem?

RUFSKIN®
United States
8 months using the app
July 6, 2022

so confusoing i added the app a week ago still not seeing any of my products whomp whomp. Please help this feature would be great if it worked properly

J & K Distribution Co.
United States
10 months using the app
X replied July 7, 2022

Hi J & K Distribution Co, thank you for your interest. We checked your Twitter profile and saw that you have a Twitter Shop successfully enabled! Please note it’s only visible on iOS devices in the United States at this time. Thanks for using Twitter!

October 12, 2023

APP NOT WORKING! I even use Chrome by google and cleared the cached, still not working

OwensAssetFund Gifts
United States
13 days using the app
July 23, 2022

I connected the Twitter sales channel, i created a products set and a already set up the storefront and it says its active (in the twitter shopping manager), but in my profile i can’t see the products catalog. Why?

extendedalpha
United States
6 months using the app
X replied July 23, 2022

Hi extendedalpha,
Thank you for your interest! We checked your Twitter profile and saw that you have a Twitter Spotlight successfully enabled! Please note it’s only visible on mobile devices in the United States at this time. We've sent you a screenshot of your Twitter Spotlight via merchant-support@twitter.com at 3pm PT today for your reference. Please don't hesitate to reach out to us if you have any other questions. Thank you!

December 15, 2022

the catalogue sync feature is broke, I have 200 products and it only added 50 or so and they were all old. please update this and the back end UI for uploading and management. Its very clunky and behind even facebooks business manager. please contact me I would like very much to resolve these issues.

The Naptown Collective
United States
4 months using the app
August 1, 2023

The app was a bit tricky to set up, but it's worth the effort. I was able to sync all my products to Twitter and got the Spotlight Products on my Twitter profile.

Ecopify
United States
4 months using the app
July 17, 2022

Catalogue wont connect, and its virtually impossible to add products manually. The app isnt working to connect the shopify store products either

Klora
United States
8 days using the app
X replied July 19, 2022

Hi Klora, thank you for your interest! We noticed you did successfully sync your product catalog with 2 products, and already set up your Twitter Spotlight in Twitter Shopping Manager. Please reference our onboarding guide to publish your Spotlight (page 10) as next steps and don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you!
https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv