Reviews (125)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
August 25, 2025

It took me a long time of seeing these guys before finally giving it a shot. The insights in a short amount of time have been instrumental in changing the way we interact with our customers. FWIW, my account manager is Kori, and I can't speak to the others, but if you onboard with them, I would absolutely request working with Kori. She is fast to respond, fast to offer a call/schedule, and knows what matters to operators along with having a deep understanding of the platform.

PrettyBoy
United States
About 2 months using the app
RetentionX replied August 27, 2025

Thank you for your thoughtful review! We're honored to support you here at RetentionX, and we're so thrilled to hear how instrumental our platform has become for your business to better understand your customers.Thank you for recognizing our support team as well! We appreciate your trust in our platform and we truly look forward to continuing our collaboration with you.