QuickBooks Online

This app is HOT GARBAGE, and no one wants to take responsibility for it.

It intermittently fails to receive sales data AND records duplicate data. We even changed the cadence at which Shopify sends payouts to our bank account from daily to weekly so that it would be easier to spot errors. That helped – read: the fewer opportunities for it to fail, the fewer times it failed! – but the tool is supposed to help me, not the other way around.

In early July, it stopped recording new sales data altogether. It's now been three weeks since we've received any new data. Now we have to spin up a manual recording process. TRASH