Reviews (51)

Overall rating
1.8
Counts per rating level
  • 16% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 65% of ratings are 1 stars
December 9, 2024

(1) Set up your QB account first. That's FREE. (2) You can forget getting mad over Intuit. They are absolutely horrid and the only thing that will change that is a solid competitor and that will be hard to do because they buy them all. They are Like U-Haul, lol. "U-Can forget it if you want anything other than a truck" (3) Quickbooks works fine if you're willing to do some work. It's not "quick" ...

BadAss Jack's Custom Gifts
United States
2 months using the app
December 11, 2024

I wish I would've read the reviews before installing. Seriously the only reason why someone would even need to integrate Shopify with Quickbooks is to have comprehensive sell-through data, specifically COGS (since those are THE thing that affects your bottom line with sell-through and expenses...), but there's no integration here. In other words, your ledger will show you have way more equity ...

the Old Baby
United States
2 days using the app
October 21, 2024

very, very poor experience. NO SUPPORT - every support agent will just tell you to go to either shopify or quickbooks, depending on who the other party is.

on QB side, creates non-posting sales orders that don't affect inventory - so you don't get any support for COGS (and therefore profit) in your accounting system. You can't convert those SOs to invoices, and therefore they serve no purpose - ...

Momma Bear Boutique
United States
14 days using the app
November 2, 2024

Worst setup and app ever. DOesn't work and is full of bugs. It wouldn't bring in any other history besides order. Which alone is of no use.

Gold Palace
United States
About 6 hours using the app
Edited December 11, 2024

very very difficult, been trying to connect for 10 hours. 3rd party and they don't help at all. They blame Shopify and QBO. QBO blames Shopify and Shopify blames QBO. A mess.
why does Shopify and QBO advertise tthem, no accountability, endless exhaustive repeatitve tasks and typing....

how do I set up automating an invoice in QBO when there is a sale on my Shopify.
can someone help me?

Dana Cooper Bermuda
United States
Over 1 year using the app
Intuit Inc. replied August 7, 2024

Thank you for providing the feedback, we are following up directly to understand more about the connection issue faced.

Please note, the app is developed internally by the ...

Edited June 14, 2023

After 2 months of commerce channels not connecting with the banking feature, it's finally fixed! The help agents kept telling me that developers were working on this and that it was a system-wide issue, but there was no timeline and zero updates. Most businesses sell online so not being able to capture sales from your online channels is beyond problematic. I received a feedback form and responded ...

PRIORI Skincare
United States
Over 1 year using the app
January 12, 2023

This integration is new. Issues in the beginning but I put in a tech support email and was responded to the next day by Jerry and everything is working great! Jerry is awesome and very knowledgeable. What's great about this is its a free option to make the connection from Shopify to quickbooks as opposed to paying monthly for others. They get very expensive. The errors got fixed quickly while on ...

Lost Life On Wax
United States
About 1 year using the app
Intuit Inc. replied January 17, 2023

Thank you! We're glad Jerry was able to help you out and we really appreciate your honest feedback.

April 16, 2024

Shopify has sent me information that this app has not been updated for some time. It is no longer importing our store information to quickbooks online as it was once doing. My book Keeper said it was duplicating our sale and not matching up with how it is reported to our bank.

TwoFeathers Restorations & Design llc.
United States
10 months using the app
Intuit Inc. replied May 13, 2024

We have resolved the issue causing the app to be flagged as "unsupported".

To avoid any duplicate entries with the bank feed please ensure you add transactions from the App ...

April 21, 2024

I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.

LashGenieee
United States
8 months using the app
Intuit Inc. replied May 13, 2024

Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Once you have added the transactions from ...

April 6, 2024

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Ricca Jewelry
United States
8 months using the app