QuickBooks Online , 38 reviews

Overall rating
Counts per rating level
  • 18% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 66% of ratings are 1 stars
March 1, 2024

The Shopify/Quickbooks app works decently for a very simple online store and accounting setup. I've had no issues with duplicate transactions, though the lack of support for cash transactions is incredibly frustrating.

Nimbus Makes
United States
About 1 month using the app
January 19, 2024

This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.

Rhonny K.
United States
8 months using the app
January 3, 2024

It does not pull in orders that are not from the "Online Store" sales channel. This channel selection is not available as part of the configuration. I even upgraded my QBO account thinking I needed to add another sales channel (a term used in both systems, but mean different things).

Since it does not pull in all my sales, it's useless.

eSteamed Saunas
United States
2 months using the app
January 18, 2024

BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.

Lovepray jewelry
United States
9 months using the app
February 5, 2024

this does not pull in sales receipts with product info. So if you track inventory in quickbooks, it will not reduce your inventory when you sell an item. Unfortunately I disconnected the old version from OneSaas and now I am not able to reconnect OneSaas. What a disaster!

Chocolate and Steel
United States
10 days using the app
December 22, 2023

This is an entirely useless "connector." It doesn't connect any useful information. It doesn't bring the items sold over in a way that shows up in quickbooks reporting nor does it bring customer information over.

Factory UTV
United States
About 2 months using the app
November 9, 2023

Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.

Smarty Pants Paper Co.
United States
8 months using the app
December 22, 2023

Why do 3rd party companies have better solutions? This is an embarrassing integration, totally unfinished and inadequate.

United States
About 2 hours using the app
April 6, 2024


Ricca Jewelry
United States
7 months using the app
October 5, 2023

There are too many problems with this app to list. The three huge ones I've discovered so far are: 1) no app transactions other than credit card transactions are transferred. So no cash, checks, gift certificate, gift card, etc. 2) Although sales tax expenses are captured in the (credit card) transactions, they are not mapped correctly, so if I go to the Sales Tax page, it shows that zero sales tax is due, along with a long list of "Overdue" sales tax bills for $0, and there is no clear way to resolve this. 3)No inventory sync. Enough said.

The biggest problem though, is that there is nobody on the support team who knows more than any Shopify user about how to resolve these issues. I've spent hours on the phone with a QBO "expert" who was reading from the same online articles that I am more than capable of finding and reading. That's far less than I expect of an app that I would pay (way too much) for, if I was planning on continuing. I've invested weeks in this and I'm about to end my trial subscription. Complete waste of my time, as well as that of the QBO certified bookkeeper I hired to help with this transition.

Green Mountain Yarn & Fiber
United States
20 days using the app