Reviews (52)

Overall rating
1.8
Counts per rating level
  • 15% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 65% of ratings are 1 stars
Edited May 13, 2024

Completely broken. Can not connect. QuickBooks support is useless.

The reply below tells me to contact QuickBooks support. I already have. They told me that that the Shopify integration has been broken for months and I should not expect it to be fixed.

Tuneshine
United States
About 1 month using the app
Intuit Inc. replied May 13, 2024

Please email our dedicated support team at qbcommercesupport@intuit.com and we will be sure to assist further.

July 30, 2024

Similar to everyone else who's left a review this app doesn't even work. Quickbooks and Shopify want to use this as a selling point for their platforms without first having tested thing thoroughly. When working with Quickbooks technical support they tell you you have to call Shopify. I'm sure when I do that I'll have them telling me I need to work with Quickbooks. I LITERALLY purchased Quickbooks ...

untamed threads
United States
About 16 hours using the app
Intuit Inc. replied October 1, 2024

Thank you for providing the feedback, we are reaching out now to gather more information and ensure everything is working as expected.

April 21, 2024

I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.

LashGenieee
United States
8 months using the app
Intuit Inc. replied May 13, 2024

Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Once you have added the transactions from ...

April 17, 2024

Awful product 95% my bank feed doesn't stay connected and i have trouble logging in all them time. Website either takes forever to load or doesn't load at all. Waste of Money

EatUP Original
United States
3 months using the app
March 1, 2024

The Shopify/Quickbooks app works decently for a very simple online store and accounting setup. I've had no issues with duplicate transactions, though the lack of support for cash transactions is incredibly frustrating.

Nimbus Makes
United States
About 1 month using the app
June 21, 2024

I can’t believe people actually pay for this garbage. We were forced from quickbooks POS and desktop to quickbooks online and Shopify. It has been a nightmare

Delta Electronics Co. of LA, Inc.
United States
28 days using the app
April 6, 2024

.

Ricca Jewelry
United States
8 months using the app
January 18, 2024

BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.

Lovepray jewelry
United States
9 months using the app
November 9, 2023

Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.

Smarty Pants Paper Co.
United States
8 months using the app
January 19, 2024

This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.

Rhonny K.
United States
8 months using the app
Intuit Inc. replied May 13, 2024

Thank you for the review, could you help us understand what app you previously were using?

Please ensure you go to Transactions tab > App Transactions > For Review and add / ...