Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    117
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    19
  • 4% of ratings are 1 stars
    113
All reviews
September 25, 2025

Stopped working while I paid for a whole year. The customer service is a super annoying chat bot. Not happy at all!!!!

Hipvoordeheb.nl
Netherlands
Over 1 year using the app
FireGroup replied September 26, 2025

Hi sir,

This is Saha, and we apologize for the trouble you've been experiencing.

Just so you know, you'll start by chatting with our AI assistant. It's here to help with common questions quickly, especially since our human team isn't available 24/7. If the AI can't solve your problem, it will connect you to a person. We're working hard to make our AI better every day!

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Saha
Transcy by FireGroup Technology