Reviews (13)

Overall rating
1.9
Counts per rating level
  • 23% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 62% of ratings are 1 stars
All reviews
October 1, 2025

TERRIBLE CUSTOMER SUPPORT. Shopify Plus support team does nothing to help over 1 month now after an issue with the bill pay app not allowing us to continue paying bills.

Kewlioo
United States
Over 1 year using the app
Shopify replied October 21, 2025

Thank you for your feedback.
We understand your frustration with experiencing issues with Bill Pay. This isn't the experience we aim to provide.

If you're still experiencing this problem, please contact our support team at help.shopify.com so we can help resolve it.

We appreciate you sharing this feedback.