Reviews (738)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
October 7, 2025

Customer support Grace is great! Helpful and replies fast!

Fountain
Hong Kong SAR
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 8, 2025

Hello Fountain store admin,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.

We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.

You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs

Best regards,
Grace
TrueProfit Support Team