Reviews (673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing sales and streamlining financial management. They praise its user-friendly interface, real-time profit tracking, and seamless integration with Facebook and Google ads. Updates every 15 minutes keep financial data current. Exceptional customer support is also highlighted, with a responsive and helpful team enhancing the user experience. This tool is valued for improving financial insights and operational efficiency.
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Great app - does pretty much everything we need it to. It offers a lot more features compared to the Shopify dashboard.
Super helpful support, and shout-out to Vani who helped with my latest case - available to help solve my problem within a few mins.When features aren't currently available in the app, they clearly want to know more so they can investigate and make the app better. Great service overall!
Hello Vyne store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
’ve been using TrueProfit for a while now, and it’s been a game-changer for tracking my business profits and expenses. The app is incredibly easy to use, and the features are exactly what I needed.
What truly stood out was the excellent customer service. I had a question about one of the features, and the support team was extremely responsive and helpful. They went above and beyond to ensure everything was clear and resolved quickly.
Highly recommend this app to anyone looking to streamline their financial tracking!
Hello Phoenix Wear store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
I have been using Trueprofit to consolidate our reports from different stores. The customer support is amazing. Vani helped us out fixing some custom taxes issues to report our net profits the right way. I highly recommend it.
Hello Glød Copenhagen store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
BEST PROFIT TRACKING APP! A very handy, clear app where everything can be clearly seen, the support is also great and you will be helped immediately if you have any questions. VANI helped me with all my questions, very clear explanations. I recommend this app to everyone for your Profit Tracking!
Hello VIXIO store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Do not recommend, beware of extremely high extra hidden costs.
App is working okay, but we had a uplift in sales for 2 months, which is why we were charged QUADRUPLE the amount we pay for our subscription PLUS the subscription fee. We did not get any notification that the orders will now cost something. Other Apps handle this differently which is why we will switch to an app that is more transparent. Also support did nothing, to compensate us, even though we upgraded to a higher plan.
Dear bamtoo store admin,
We have noticed that you have uninstalled our application, and we regard your departure as a significant loss. I would like to follow up on our previous efforts to resolve the unexpected extra charge, as we have not yet received a response.
Please note that our compensation offers remain available, and we would be pleased to discuss them with you at your convenience.
Regarding your feedback:
- "App is working okay."
–> We appreciate your positive comment and are committed to maintaining a high-quality user experience.
- "We did not get any notification about additional charges."
–> This information is displayed on the pricing plan, and we request your approval during the installation process. We acknowledge your feedback and are planning to implement additional notifications regarding quota changes to further enhance communication.
- "Support didn’t do anything to compensate us after upgrading."
–> We have made multiple attempts to address this concern, including reaching out to discuss the matter with our billing team.
We hope this provides clarification and encourages you to reconsider the overall value and quality of our app.
Sincerely,
Grace
TrueProfit Team
Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.
Hello Own Boss Supply Co store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit
Vani is one of the best customer support agents I have worked with. She spotted a mistake in our COGs, that I had completely forgotten about and messaged me to make sure that we fix it. Great support!
Hello Natural Wellness store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
super efficient customer service. Really one of the few out there being actually competent and fast answering. Great experience with the UI so far. 10/10
Hello Avoa store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Excellent app and amazing support!
I am extremely satisfied with TrueProfit. It has been an essential tool for tracking my ad spend and getting a clear view of my store's profits. The interface is easy to use, and the automatic updates every 15 minutes are incredibly helpful.
Additionally, the customer support is outstanding. I had a few questions, and the team was super quick and helpful in responding. They genuinely care about providing the best experience possible. I highly recommend this app to anyone looking to optimize their e-commerce operations!
Hello Cactos AL store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Durra
True Profit
Support from these guys is very good. Precise and analytic problem solving while beeing in a meeting.
Also response time is max 5 mins and they supply you with every solution.
Lewis Le is the GOAT.
Hello Qonect store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Lewis
True Profit