Reviews (409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

May 22, 2024

Great app that we have used for years! Harper is a great customer service representative!

Puptex
Australia
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied May 24, 2024

Hello Puptex store admin,
Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing, respectively. We hope you find these additions useful!
Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

May 20, 2024

Durra was very help full! she know exaclty how to work with this app. I want to thank her for the support. she really helped me out by answering all my questions.

Thank you Durra!! Good Job ! best regards from Yordy

Zensky
Netherlands
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied May 25, 2024

Hello Zensky store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

June 17, 2024

The customer support of trueprofit is just amazing and also the calculation on everything of the app is on point, the agent called Grace was so pleasant to talk to and she offered me quick call as soon as she knew that I had issue with calculation. I will use this app for long time from now on for sure.

Luciel.Store
Japan
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 18, 2024

Hello Luciel.Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

April 9, 2024

Amazing app. Have been using it for past 4 years on several ecom stores. Always tracked super easily. If there was something wrong, support would fix it within hours.

Definitely recommend above TripleWhale.

Magnus Watch
Netherlands
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied April 10, 2024

Hello Magnus Watch store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 9, 2024

The dashboard is incredible, easy to read and digest the data. Great customer service with any questions on set up and issues you may have. I would recommend

HueArcadia
United States
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 10, 2024

Hello HueArcadia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

May 29, 2024

This is by far one of the best apps for tracking sales, etc... we've ever used. The customer support/live chat is second to none. Highly recommend!!

Titties Golf Company
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 6, 2024

Hello Titties Golf Company store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 5, 2024

Thats the best app ever. The design is so great and if you need any help, then the support service with the live chat is just awesome and they will be instantly there for help! best regards to GABRIEL who helped me!

malivia
Germany
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 10, 2024

Hello malivia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

May 6, 2024

Thanks to Harper for her support. I had issues on my account, and she sent me a google meet, i shared my screen, and she gave me the way to fix it. Then now, all work very well. Perfect support.

Moustizap
France
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 7, 2024

Hello Moustizap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

May 14, 2024

Very nice help, they respond super fast. The support jumped in a google call with me to help me setup the mobile app.

Alega Fashion
Netherlands
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 15, 2024

Hello Alega Fashion store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 29, 2024

Best App ever!

Magic Tan®
Switzerland
About 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied March 30, 2024

Hello Magic Tan® store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit