Reviews (616)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

September 25, 2024

outstanding service I received! From the very beginning, Durra was patient, attentive, and genuinely committed to resolving my issue. She took the time to fully understand my concerns, offered clear and practical solutions, and followed up to make sure everything was working smoothly.

What really stood out was Durra's professionalism and friendly demeanor. She made me feel like a valued customer and reassured me every step of the way. Her expertise with the TrueProfit app is impressive, and she explained everything in a way that was easy to understand, even for someone like me who isn't very tech-savvy.

Amimour
United Kingdom
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 26, 2024

Hello Amimour store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

October 4, 2024

Real time Profit tracking is perfect for scaling. Some errors may happens but the customer service is just outstanding and quick-response. Highly recommend.

Histozing
United States
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 10, 2024

Hello, Histozing store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

Edited September 23, 2024

Update: The support is really nice and helped me with my problem, everything works nice :) I love the dark design

myvial
Germany
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 29, 2024

Hello myvial store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 8, 2024

Great app, Really well made, it gives you a lot of different KPI for your business.

Most important thing for me that they're customer support is always available and patient with all your request.

Perfect app if you wanna have a clear understanding of you business

Vitalisys
Italy
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2024

Hello Vitalisys store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

November 10, 2024

Very helpful. Durra is very kind and smart and quick enough to help. Solved my situation in 5 mins or under 5 mins. Good work.

Dolce Love
Canada
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2024

Hello Dolce Love store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

November 4, 2024

I had a great experience speaking with Gabriel today. He answered my inquiries quickly . Thank you for making the experience so smooth. Keep up the nice work!

Purple Dream
Canada
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 5, 2024

Hello Purple Dream store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to introduce our custom rule feature for ad synchronization, designed to help you track specific campaigns seamlessly. This feature enables precise control over campaign data and is available for the Ultimate plan and above.

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Gabriel
True Profit

October 1, 2024

Amazing app that works so well and very easy to use, plus the best customer support I've found anywhere. Thanks Harper

The Glow Company
Australia
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 2, 2024

Hello The Glow Company store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

Edited September 19, 2024

Support is helpful and timely. The app for the cost is a value. Of course there are always some additional features/metrics that we would like to see, it is a great app overall as compared to other profit apps we have used in the past

Blood Run Fishing
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 8, 2024

Hello Blood Run Fishing store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

October 15, 2024

Excellent app and amazing support!

I am extremely satisfied with TrueProfit. It has been an essential tool for tracking my ad spend and getting a clear view of my store's profits. The interface is easy to use, and the automatic updates every 15 minutes are incredibly helpful.

Additionally, the customer support is outstanding. I had a few questions, and the team was super quick and helpful in responding. They genuinely care about providing the best experience possible. I highly recommend this app to anyone looking to optimize their e-commerce operations!

Cactos AL
United Kingdom
10 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 16, 2024

Hello Cactos AL store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

September 27, 2024

Amazing product and amazing customer service! Shoutout to Grace she was so helpful settting things up

Tasholy
United Kingdom
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 28, 2024

Hello Tasholy store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit