Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

February 6, 2024

Great app that gives you an good overview about your earnings and costs. I had some questions and the support is also great - helped me immediately. I can only recommend to use this app to keep track of your earnings and expenses.

VinTonic Wein & Tonic
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 7, 2024

Hello VinTonic Wein & Tonic store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 23, 2024

An absolutely great app! works wonderfully to reflect ALL numbers you need to make sound decisions with a lot of customizations such as custolmised costs and variable costs as well (such as commission on ad spend etc), handling fees (per order or product type) and much more. The free trial is huge plus!

As for the support team, they are extremely wonderful! Harper was a HUGE help in walking us through the app and answering all our questions. Absolutely 100% satisfied!

Thanks Harper!

LABOTHECAIRE
Saudi Arabia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 24, 2024

Hello LABOTHECAIRE store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

March 26, 2024

Very good app with very good Customer support. I have met different people in customer support all of them were super helpful

ShapewearUSA.com
United States
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 27, 2024

Hello ShapewearUSA.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

March 12, 2024

simply a life savior, saves so much time, easy to use app, and extremely accurate, compared to other apps that don't even do this amazing job, the price is sweet also, and customer service is top, like they truly care, and listen and help from the heart, TRUST ME just get this app if you want to know your numbers.
big thanks to Vani, from customer support, she is sweet as an apple pie and really professional.

Olives & Palms
United Arab Emirates
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 14, 2024

Hello Olives & Palms store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 21, 2024

Excellent App, if you have multiple marketing channels this is a must have to track results. I recommend it

Dr Gabriels
Austria
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2024

Hello Dr Gabriels store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 26, 2024

Very good application and suitable for businesses. I am grateful for the support they give me, especially Grace, she is perfect all the time, every single question has an answer and a solution. 5/5

Oferti4ka.com
Bulgaria
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 22, 2024

Hello Oferti4ka.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

February 28, 2024

Great customer support! I was able to get in a google meeting and we solved the issue I was having very fast. Thank you Grace!

Besiona
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 1, 2024

Hello Besiona store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

March 30, 2024

Really good customer service and the platform has everything you need. I recommend!

ShopNevaro
United Kingdom
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2024

Hello ShopNevaro store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 19, 2024

I had some trouble creating an account and it couldn't be linked to my phone. Then Harper quickly resolved it for me

ThePurcStore
Netherlands
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 21, 2024

Hello ThePurcStore store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

February 27, 2024

Great app, really precise specially with the transaction fees calculation. Plus they give you the option to add Quantity break COGS. Grace from customer support was really helpful and fast to help me set this up!

RestOtter
United States
8 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 1, 2024

Hello RestOtter store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit