Reviews (453)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for providing real-time, accurate financial insights, which streamline decision-making by replacing manual spreadsheet tracking. It is especially useful for those managing paid advertisements, offering features like customized cost tracking and a user-friendly dashboard. The app is easy to install without needing coding skills, and its customer support, including live chats and Google Meet calls, is frequently highlighted as exceptional, with team members like Vani, Harper, and Grace receiving specific praise for their responsiveness. Merchants often prefer this app over others for profit tracking, describing it as a lifesaver for those previously struggling with manual financial management.

May 19, 2024

Vani was very responsive and helpful in getting familiar with TrueProfit! She did an amazing job!:)

mycustomlove
United Arab Emirates
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 20, 2024

Hello mycustomlove store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 20, 2024

Great customer service. Helped step me through setup.

Art Intelligence Shop
United States
14 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 21, 2024

Hello Art Intelligence Shop store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

March 18, 2024

TrueProfit has been a real game-changer for our shop on Shopify. It’s like having a friendly financial guru right at our fingertips, making all those scary numbers and metrics feel simple and manageable. What I love most is seeing how our efforts translate into real profits, all thanks to the clear insights this app provides. Plus, the team behind TrueProfit? Absolute stars! They’re always there, ready to help with a smile. Can't recommend it enough if you're looking to get a handle on your shop's finances without the headache.

Laboratoires üma
France
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 20, 2024

Hello Laboratoires üma store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

June 28, 2024

Great app, great UI and features.

HOWEVER, one vital feature that's missing is the ability to add custom shipping rates per item.

Currently, this app only allows you to add quantity based shipping rates based on 1 or 2 items, no more than that.

We have custom shipping rates based on when customer orders 1, 2, 3, 4, 5 etc items. It seems like this feature is on the app's roadmap, however it hasn't been implemented.

Until it is, I'm unable to use the app...

PetalPal
United States
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied July 4, 2024

Hello PetalPal store amdin,
Thank you for your valuable feedback and your kind words about our app's UI and features.

We understand the importance of being able to add custom shipping rates per item. We are pleased to inform you that this feature, which includes setting shipping costs based on the quantity of each item, is currently in progress and will be released soon.

We appreciate your patience and understanding as we work to implement this improvement, and we are confident that it will enhance your experience with our app.

If you have any further questions, please do not hesitate to contact us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

June 25, 2024

They have a great customer service system. The app is great letting you know your TRUE profit anytime.

Valerio
United States
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 26, 2024

Hello Valerio store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 9, 2024

Amazing support. They help me so much and the app is working great. Highly recommended

Vevazen
Italy
11 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 10, 2024

Hello Vevazen Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 11, 2024

Perfect tracking, always updated, and easy to use. Also, the customer support is on point. 10/10 Recommended!

estra.
Italy
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 13, 2024

Hello estra. store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 4, 2024

The team was very professional and communicative. This app allows me to see all of my costs in one place. I would definitely recommend. Worth every penny of the price.

Booty Suds
United States
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Booty Suds store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

March 12, 2024

simply a life savior, saves so much time, easy to use app, and extremely accurate, compared to other apps that don't even do this amazing job, the price is sweet also, and customer service is top, like they truly care, and listen and help from the heart, TRUST ME just get this app if you want to know your numbers.
big thanks to Vani, from customer support, she is sweet as an apple pie and really professional.

Olives & Palms
United Arab Emirates
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 14, 2024

Hello Olives & Palms store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 27, 2024

The best support and the app also works without any issues!!

FlexiView
United States
12 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 29, 2024

Hello FlexiView store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit