Blockify Fraud Filter, Blocker
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,218)
The online chat support is very slow and unable to adequately address questions or concerns. The app itself isn’t very intuitive or clear to use. My goal was simply to exclude certain countries from accessing my website, as I noticed a sudden surge in traffic and suspected bot activity. I blocked all the countries I could identify, but unfortunately, the app failed to do what it was supposed to. I have uninstalled it and will search for a more effective solutions.
Hi there,
Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience with our app and support team. We completely understand how frustrating it must have been when the blocking feature didn’t work as expected, especially while you were trying to protect your store from unwanted traffic.
Our team is continuously improving both the app’s performance and user interface, and your feedback helps us understand where to focus next. If you’re open to it, we’d really appreciate the opportunity to review what happened and make things right — please reach out again via live chat, email us at support@omegatheme.com, or simply reply to the follow-up email our agent sent earlier today.
Thank you again for giving our app a try, and we wish you all the best with your store.