Blockify Fraud Filter, Blocker
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (990)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its extensive security features that effectively reduce fraud and enhance site performance. It allows customization to block specific locations and IP addresses, minimizing chargebacks and protecting content. The app also offers detailed visitor analytics and is praised for its user-friendly interface. Merchants commend the support team for their quick and efficient assistance.
Refine
-
By rating
It’s really a life saver app , they protected my website from a really annoying hacker
And louis is the really the hero
😊 Thank you so much for sharing this powerful feedback! We’re truly glad to hear that Blockify Fraud Filter, Blocker app was a real lifesaver and helped protect your website from such an annoying hacker 💛 It’s also wonderful to know that Louis could step in and support you effectively — he’ll be so happy to hear your kind words. Your trust means a lot to us, and we’ll keep strengthening the app and our support to keep your site safe and secure. 🚀
Fantastic service and support!! I felt supported by my agent Tracy when needing to fix a big problem. Even when I was away from the chat for some time, I got an updated email, advising my changes were completed. When returning online many hours later, my job was picked up again by the same agent, and another problem I discovered was again, quickly solved. Amazing, thank you! *****
Thank you so much for your incredible review! 🌟 We’re absolutely thrilled to hear that Tracy provided such fantastic and consistent support throughout the process. 😊 It’s great to know that your issues were resolved smoothly — even after a break in communication — and that you felt fully supported every step of the way. We’ll be sure to share your kind words with Tracy and the rest of the team!
Your satisfaction means the world to us, and we’re always here if you need any further assistance. Thanks again for your trust and support! 🙌✨
I have used blockify for several years now and it works great. Customer service is excellent. Vincent really help us out very quickly and provided some good pointers to get us a better setup.
Thank you so much for your continued support and amazing feedback! 🌟 We’re thrilled to hear that Blockify has been working great for you over the years. It’s wonderful to know that Vincent was able to assist you quickly and provide helpful tips for an even better setup. 😊 Your kind words mean the world to us, and we’re always here if you need further assistance. Thanks again! 🙌✨
Update (same day). I realised I wasn’t getting sales and checked the website and you can’t click anything. Have had to turn app embed off in theme settings as app in Shopify is broken. It’s caused me lost sales. Updated review to 1*
I have been using this app for a while now and although it has been okay some changes lately and app issues have crept in to compel me to rate lower now.
Recently the devs changes the visitor view and removed the ISP from the main area. Now you have to click through to each IP hit. This is a bad oversight. Today the app doesn’t even work on the Shopify app. No way to even contact them. This has happened before.
Hi there,
Thank you for taking the time to update your review and for being a long-term user of our app. We are so sorry to read about the critical issue you experienced with your site being unclickable. Causing lost sales for any of our users is completely unacceptable, and we sincerely apologize for the major impact this has had on your business.
The bug you described is our absolute highest priority. An issue that interferes with your storefront's functionality is something we take incredibly seriously, and our development team is investigating this with the utmost urgency.
We also want to apologize for the difficulty you had contacting us. This is a failure on our part. We will reach out to you to ask for direct contact line as we want to provide quick assistance to you.
In addition, thank you for the feedback on the visitor view changes. We made that adjustment to try and declutter the main dashboard for a majority of users, but we understand from your feedback that removing the ISP from the main view has negatively impacted your workflow. We are taking this feedback to heart and will be re-evaluating the design in our next development cycle.
We understand your frustration and your decision to leave a 1-star review. Our primary goal right now is to fix these issues and make things right. We are grateful for your detailed feedback, which is crucial for us to improve. We hope you will give us the chance to resolve this for you and work to regain your trust.
Sincerely,
Kaylee from Blockify team
Enola has been incredibly friendly and genuinely supportive throughout my experience with the app. Any time I had a question or ran into a challenge, she responded quickly, clearly, and with a very helpful attitude. She doesn’t just give answers, she makes sure you fully understand the solution and feel confident moving forward. Her professionalism combined with her approachable, kind manner made the whole process so much easier. Truly outstanding support.
😊 Thank you so much for sharing such a thoughtful and heartfelt review! We’re truly happy to hear that Enola provided you with such friendly, supportive, and professional assistance throughout your experience with Blockify Fraud Filter, Blocker app. It means a lot to us that she took the time to make sure every explanation was clear and that you felt confident moving forward, not just answered your questions 💛 Your appreciation really motivates our whole team to keep delivering this level of care and support. Thanks again for trusting Blockify! 🚀
The app is extremely intuitive, but if you're like me and need a little help getting started, their support team is beyond helpful. I had the pleasure of working with Samuel this morning and not only did they answer all of my questions, they sent me screenshots on how to do exactly what I was asking. They also showed me other helpful ways to secure our checkout after sharing our use case. 10/10 experience, thank you Samuel and Blockify Fraud Filter!!
Thank you so much for the amazing review! We're thrilled to hear the app feels intuitive and that Samuel was able to give you such helpful, hands‑on support. It’s great to know the screenshots and extra security tips made a difference. We truly appreciate your 10/10 feedback — thank you for trusting Blockify Fraud Filter!
Works great blocking content for bots on your website by overlaying a template that the website is blocked. What people should realize though is that sessions are still recorded in your analytics so you still need to filter those out manually. Not something Blockify can do anything about. That is Shopify policy.
😊 Thank you so much for sharing such a clear and informative review! We’re really glad to hear that Blockify Fraud Filter, Blocker app is working well for blocking bot traffic by displaying a blocked overlay on your website 💛 You’re absolutely right to point out that sessions may still appear in analytics due to Shopify’s tracking policy, and we truly appreciate you clarifying this for other merchants as well. Your understanding and transparency mean a lot to us, and we’ll keep focusing on what we can do best — protecting your store and providing reliable, honest support. Thanks again for choosing Blockify! 🚀
The app is incredibly intuitive and straightforward to use. The support team is outstanding; truly the best experience I’ve had with any Shopify app in my six years on the platform. They’re friendly, knowledgeable, and lightning-fast to respond. What’s more, they take the time to review your setup to ensure everything is fully optimised. Very impressive service all around!
Thank you so much for your incredible 5-star review! 🌟 We're thrilled to hear that you found the app intuitive and easy to use, and we're especially honored by your kind words about our support team. Providing friendly, knowledgeable, and fast assistance is what we strive for, and it means the world to us that we made such a positive impression during your six years on Shopify. If you ever need anything, we're always here to help. Thank you again for your support! 😊✨
So far, Blockify has been easy to work with and has provided excellent support (especially Esther). We are using it primarily to manage problem customers and it's doing its job.
😊 Thank you so much for sharing your experience! We’re really happy to hear that Blockify Fraud Filter, Blocker app has been easy to work with and is doing exactly what you need to manage problem customers effectively 💛 It’s also wonderful to know that Esther provided you with excellent support — she will be so glad to hear your kind words. Your trust truly means a lot to us, and we’ll keep improving the app and our support to ensure your store stays protected and stress-free. Thanks again for choosing Blockify! 🚀
The online chat support is very slow and unable to adequately address questions or concerns. The app itself isn’t very intuitive or clear to use. My goal was simply to exclude certain countries from accessing my website, as I noticed a sudden surge in traffic and suspected bot activity. I blocked all the countries I could identify, but unfortunately, the app failed to do what it was supposed to. I have uninstalled it and will search for a more effective solutions.
Hi there,
Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience with our app and support team. We completely understand how frustrating it must have been when the blocking feature didn’t work as expected, especially while you were trying to protect your store from unwanted traffic.
Our team is continuously improving both the app’s performance and user interface, and your feedback helps us understand where to focus next. If you’re open to it, we’d really appreciate the opportunity to review what happened and make things right — please reach out again via live chat, email us at support@omegatheme.com, or simply reply to the follow-up email our agent sent earlier today.
Thank you again for giving our app a try, and we wish you all the best with your store.