Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,561)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
October 12, 2025

they increase my monthly price from 30 usd to 60 usd without notification.

lensdy
United Kingdom
4 months using the app
FireGroup replied October 13, 2025

Hi there,

Here's Brown, and we personally apologize for this inconvenience

To provide some context, we announced a pricing and plan update via email in September and sent a follow-up reminder in early October. I sincerely apologize if these messages didn't reach your inbox or perhaps got filtered into a spam or promotions folder. We need to do better at ensuring our communications are seen.

We would really appreciate it if you would reinstall the app and give us another chance to provide you with the best possible support. Also, we have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Brown
Transcy by FireGroup Technology