Reviews (13)
Overall rating
1.9
October 21, 2025
Customer support is difficult to get a hold of, the transfers take far longer than any other service I've used, and the money that they fumbled is being returned via check in the mail. Horrible.
Super Memory
United States
2 months using the app
Shopify replied
January 15, 2026
We appreciate the feedback and understand your frustration. We aim to improve the experience for all merchants using Bill Pay and will look to see how we can do better.
If you are still experiencing any issues please reach out to Shopify support on help.shopify.com.