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Hello Felipa Team,

Thank you for sharing your feedback — we truly appreciate your honesty.

We understand that the user experience may have felt overwhelming, and we’re always looking for ways to make the app more intuitive and practical for customers. Our team is happy to help customize or simplify the setup to better fit your store’s needs.

Please note that you’re still within the 30-day free trial, so no charges have been made. This gives you the freedom to explore everything and see if it’s the right fit before committing.

If there’s anything you’d like us to adjust, simplify, or set up for you, just reply to this email or reach out via live chat — our team will be more than happy to help right away.

We’d love the chance to turn your experience into a great one!

Warm regards,
Code Black Belt Product Support Team