CBB Shipping Rates Calculator
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for reducing cart abandonment by displaying shipping costs upfront, enhancing conversion rates. It's ideal for stores with varied shipping options, showing fees based on geo-location directly in the cart. The app integrates seamlessly with Shopify, is easy to install, and doesn't affect site speed. Customer support is praised for being responsive and effective, often providing quick resolutions and custom adjustments.
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Would easily give it five star if not for the fact that the free shipping progress bar, does not use the information in the shipping zones.
This is strange for an othervice very well designed app.
Also it means I can't use free shipping bar, which is a pity.
All the information is there in the shipping zones, I whish the shipping calculator starts using it and deserve it's 5 star rating.
Hello Dianova Team,
Thank you for taking the time to leave a review and share your feedback with us.
We're delighted to hear that you find the app well-designed overall and that it has been meeting your expectations in other areas. At the same time, we understand your disappointment regarding the Free Shipping Bar and its inability to automatically use the information already configured within Shopify's shipping zones.
Your feedback is both thoughtful and valuable. We can certainly appreciate the appeal of having the Free Shipping Bar automatically leverage existing shipping configurations, reducing the need to maintain settings in multiple places and creating a more seamless experience.
When designing the Free Shipping Bar, we intentionally chose to keep it simple and fully controllable by merchants. This approach allows users to define their own goals, messaging, and conditions directly within the app, without being restricted by external configurations. As a result, the current setup was created to give merchants maximum flexibility and control over how the bar behaves and is displayed.
While the Free Shipping Bar does not currently pull information directly from Shopify's shipping zones, its messaging, display conditions, and styling can be extensively customized to suit different markets and preferences. In some cases, merchants are able to configure the bar in a way that closely aligns with their shipping setup and customer experience goals. That said, we completely understand your standpoint and why having it automatically use existing shipping zone data would feel like the ideal solution.
Comments like yours help us better understand how merchants are using the app and where there may be opportunities for improvement. We've shared your suggestion with our team for consideration as we continue to evaluate future enhancements.
Thank you again for your honest review, your constructive feedback, and for choosing our app. We truly appreciate your support.
Kind regards,
Code Black Belts Support Team
Great assistance working with the APP, great programmers and the APP works great for our needs
Best app Ever for converting shoppers into purchasing customers. Highly recommended!
I've used this app for several years now. It has always run smoothly in the background. I recently updated my theme and had a few hiccups. Support responded with a thorough visual within minutes. Very Happy with my shipping costs app. :)
This app is a cornerstone of our store. We have some free shipping and some paid shipping items and some very heavy freight items, so previewing the shipping or freight cost is HUGE for our customer experience and this app is PERFECT. We use this app along with Bespoke Shipping Rates to display exactly what we want to the customer. The huge plus with this app besides working excellent is that you have a really really great customer service team behind the app and that is SOOO rare. Whenever I have a problem, which is always caused by me updating our cart, they are quick to solve it same day which I would never expect but is hugely appreciated. On top of that the most recent problem was likely caused by another app and they still fixed it.
Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.
Adamlar.
Customer support has been great! Fixed an issue where the widget kept appearing in the wrong place within about 5 minutes.
Have used this app for years and it has been great. Support answered a question and solved an issue for me tonight in a matter of minutes!
Very helpful. Glad to see that a support agent was able to get into the actual coding of CSS and make changes and not need to escalate to a developer.
