Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality and simplicity, particularly its feature that allows customers to view shipping costs before checkout, reducing cart abandonment. It's praised for its easy installation, customization, and automatic location detection for shipping cost calculation. Merchants also commend the efficient and responsive customer service. Some report increased sales and conversion rates after using the app, and consider it good value for money.

November 2, 2023

This app is a cornerstone of our store. We have some free shipping and some paid shipping items and some very heavy freight items, so previewing the shipping or freight cost is HUGE for our customer experience and this app is PERFECT. We use this app along with Bespoke Shipping Rates to display exactly what we want to the customer. The huge plus with this app besides working excellent is that you have a really really great customer service team behind the app and that is SOOO rare. Whenever I have a problem, which is always caused by me updating our cart, they are quick to solve it same day which I would never expect but is hugely appreciated. On top of that the most recent problem was likely caused by another app and they still fixed it.

United States
Over 6 years using the app
August 8, 2023

Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.

The Steady Hand
United States
Over 3 years using the app
August 4, 2023

I was impressed by the very quick and personal technical support and great solution. The communication was clear.

Cha Moods
12 months using the app
November 13, 2023

Embarking on my Shopify journey, I needed an app to showcase shipping costs to customers prior to checkout. The customer service team is outstanding and ready to assist with any challenges you may encounter. Highly recommend this app!

United States
About 10 hours using the app
November 12, 2023

I would give 6 if I can, great staff very responsive they assisted me to solve the issue I was having on a Sunday.

Highly recommended

United Arab Emirates
1 day using the app
November 21, 2023

Wow. This app is so helpful and the service is insane. This app is free and they have a better and more supportive way of helping you than I ever saw on any paid program. I'm so happy with it.

About 7 hours using the app
May 22, 2023

Amazing app, with an awesome support. Thank you for helping me eliminate that annoying white space and making my cart page look super good. I know I'm guilty of installing and uninstalling but I always come back for a very good reason. I can never find anything better :)

The Art of Cross Stitch
Over 1 year using the app
Code Black Belt replied May 22, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team I Shop Circle

April 18, 2023

Absolutely superb! Worked perfectly out of the box. Allows you to make changes to headings and text etc. My biggest bugbear with Shopify is that it won't show you shipping until you log in or enter details to checkout. This app pops up before any of that so that the customers know the exact amount straight away and they can select the options.
A couple of days ago the shipping kept defaulting to the expensive express option instead. I could not figure out what was wrong. I contacted the developer to see if they could help me pinpoint it. It was a Shopify issue not one from this app. The developer went the extra mile and tested my website inside out, took screenshots and videos of tests and discovered that I had no rates entered for prices over £25! Such a simple thing that I missed and therefore sales. I corrected the Shopify settings and it worked! I couldn't thank you guys enough. Amazing and detailed support when they didn't have to. Thank you so so much!
Love Amber x Baltic Amber Jewellery & Gemstones.

See it working live on my store here

Love Amber X Ltd
United Kingdom
Over 1 year using the app
Code Black Belt replied April 19, 2023

Wow, you made our day!! We are always happy to hear these words of encouragement 🎉

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us.

All the best with your business,
Customer Success Team I Shop Circle

May 26, 2023

The app works great - in additional - the service team is AWESOME as well. I had a question if something was possible and within a very short period of time they'd made a small tweak. That stuff goes a long ways for me. I truly appreciate Sebastian, Valentina & Maren who all pitched in to see to it that what I needed was tended to. Thank you!

United States
2 months using the app
Code Black Belt replied May 29, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience using our app and with our support team, particularly with Sebastian, Valentina & Maren :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team I Shop Circle

May 12, 2023

SC Shipping rates help our customers see the shipping costs quick and easy. Their customer support has always been quick and accurate , when we need help. I would recommend this app.

Big Cat Cables
United States
About 1 year using the app
Code Black Belt replied May 15, 2023

Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team I Shop Circle