Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display upfront shipping costs, reducing cart abandonment and increasing conversions. They value its ease of use, automatic location detection for shipping rates, and customization options. The app's reliable performance and compatibility with other apps are also praised. Merchants commend the responsive customer service and find the app to be good value for money. The feature of displaying estimated delivery dates is also appreciated.

November 2, 2023

This app is a cornerstone of our store. We have some free shipping and some paid shipping items and some very heavy freight items, so previewing the shipping or freight cost is HUGE for our customer experience and this app is PERFECT. We use this app along with Bespoke Shipping Rates to display exactly what we want to the customer. The huge plus with this app besides working excellent is that you have a really really great customer service team behind the app and that is SOOO rare. Whenever I have a problem, which is always caused by me updating our cart, they are quick to solve it same day which I would never expect but is hugely appreciated. On top of that the most recent problem was likely caused by another app and they still fixed it.

BuildASoil
United States
Over 6 years using the app
December 2, 2023

Super easy to install, and an actual asset to your online presence.
Once you’ve set your rates and tested to see them in action, you can ensure you’re not losing money on shipping.
Simple tool, worth its weight!

It's a Thing
United States
About 2 months using the app
November 21, 2023

Wow. This app is so helpful and the service is insane. This app is free and they have a better and more supportive way of helping you than I ever saw on any paid program. I'm so happy with it.

Brainadept
Germany
21 days using the app
November 13, 2023

Embarking on my Shopify journey, I needed an app to showcase shipping costs to customers prior to checkout. The customer service team is outstanding and ready to assist with any challenges you may encounter. Highly recommend this app!

ℭℌ𝔘ZI
United States
About 10 hours using the app
November 12, 2023

I would give 6 if I can, great staff very responsive they assisted me to solve the issue I was having on a Sunday.

Highly recommended

BodyKits.ae
United Arab Emirates
1 day using the app
November 27, 2023

This app is amazing, and the support was incredible. They are worth the download

Eh, i art!
Canada
About 19 hours using the app
August 8, 2023

Been using this app for over 3 years. Works great and anytime I have an issue (which is almost never and almost always caused by something I did) they respond within hours and fix it. Looks great on my site and my customers are loving it.

The Steady Hand
United States
Over 3 years using the app
March 11, 2024

I found a javascript issue with the app while testing page loading speed. They came straight back with a fix. None of the usual "it must be a conflict with another app" or "it must beyour theme". A simple - yes that was at our side and it is fixed. Brilliant. What you want from an app developer. Clarity and honesty. BTW they fixed it within the hour and it wasn't even a critical issue. Just some errant js.

GoStand Limited
United Kingdom
April 18, 2023

Absolutely superb! Worked perfectly out of the box. Allows you to make changes to headings and text etc. My biggest bugbear with Shopify is that it won't show you shipping until you log in or enter details to checkout. This app pops up before any of that so that the customers know the exact amount straight away and they can select the options.
A couple of days ago the shipping kept defaulting to the expensive express option instead. I could not figure out what was wrong. I contacted the developer to see if they could help me pinpoint it. It was a Shopify issue not one from this app. The developer went the extra mile and tested my website inside out, took screenshots and videos of tests and discovered that I had no rates entered for prices over £25! Such a simple thing that I missed and therefore sales. I corrected the Shopify settings and it worked! I couldn't thank you guys enough. Amazing and detailed support when they didn't have to. Thank you so so much!
Marie
Love Amber x Baltic Amber Jewellery & Gemstones.

See it working live on my store here
www.loveamberx.co.uk

Love Amber X Ltd
United Kingdom
Over 1 year using the app
Code Black Belt replied April 19, 2023

Wow, you made our day!! We are always happy to hear these words of encouragement 🎉

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us.

All the best with your business,
Customer Success Team I Shop Circle

March 8, 2024

excellent program especially now with the changes they made
makes my life alot easier not having to guess someones shipping while the customer is on the phone.

Greek Market
United States