Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 26, 2023

The app works great - in additional - the service team is AWESOME as well. I had a question if something was possible and within a very short period of time they'd made a small tweak. That stuff goes a long ways for me. I truly appreciate Sebastian, Valentina & Maren who all pitched in to see to it that what I needed was tended to. Thank you!

Buttonworks.com
United States
Time spent using app: 2 months
Shop Circle replied May 29, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience using our app and with our support team, particularly with Sebastian, Valentina & Maren :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team I Shop Circle

May 22, 2023

Amazing app, with an awesome support. Thank you for helping me eliminate that annoying white space and making my cart page look super good. I know I'm guilty of installing and uninstalling but I always come back for a very good reason. I can never find anything better :)

The Art of Cross Stitch
Singapore
Time spent using app: About 1 year
Shop Circle replied May 22, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team I Shop Circle

Edited May 15, 2023

Very useful, it has solved an impasse on my website which was the calculation of shipping in the cart and the support is very proactive.

Andreza Chagas Brand
Brazil
Time spent using app: About 1 year
Shop Circle replied May 15, 2023

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team I Shop Circle

May 12, 2023

SC Shipping rates help our customers see the shipping costs quick and easy. Their customer support has always been quick and accurate , when we need help. I would recommend this app.

Big Cat Cables
United States
Time spent using app: About 1 year
Shop Circle replied May 15, 2023

Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team I Shop Circle

April 28, 2023

The customer service is excellent; they respond very quickly and are helpful. The app is so easy to use that you don't need to know how to code.

Lhamo Pad
United States
Time spent using app: Over 1 year
Shop Circle replied April 28, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it! That's why we're available 24/7 for you.

Have a lovely day,
Customer Success Team I Shop Circle

April 22, 2023

Makes shipping so much easier to understand for customers. I love the map feature - the graphic makes it much more appealing.
When I reach out for support, they're on it right away and make sure that it gets resolved. Great app, worth the money

Art Fitters
United States
Time spent using app: 10 months
Shop Circle replied April 24, 2023

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊
Wish you the best in your business,
Customer Success Team I Shop Circle

April 18, 2023

Absolutely superb! Worked perfectly out of the box. Allows you to make changes to headings and text etc. My biggest bugbear with Shopify is that it won't show you shipping until you log in or enter details to checkout. This app pops up before any of that so that the customers know the exact amount straight away and they can select the options.
A couple of days ago the shipping kept defaulting to the expensive express option instead. I could not figure out what was wrong. I contacted the developer to see if they could help me pinpoint it. It was a Shopify issue not one from this app. The developer went the extra mile and tested my website inside out, took screenshots and videos of tests and discovered that I had no rates entered for prices over £25! Such a simple thing that I missed and therefore sales. I corrected the Shopify settings and it worked! I couldn't thank you guys enough. Amazing and detailed support when they didn't have to. Thank you so so much!
Marie
Love Amber x Baltic Amber Jewellery & Gemstones.

See it working live on my store here
www.loveamberx.co.uk

Love Amber X Ltd
United Kingdom
Time spent using app: Over 1 year
Shop Circle replied April 19, 2023

Wow, you made our day!! We are always happy to hear these words of encouragement 🎉

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us.

All the best with your business,
Customer Success Team I Shop Circle

March 23, 2023

This app gives accurate and fast shipping rates for orders which is great
for customers. Customer help was also fast and efficient.

Myrtleford Sports and Toys
Australia
Time spent using app: Over 2 years
Shop Circle replied March 24, 2023

It's our pleasure to help in anything we can! We love to see happy merchants, and that's why we give our best to offer not only helpful apps but awesome support too. Thank you for trusting us, and for this amazing review!!

All the best,
Customer Success Team I Shop Circle

March 23, 2023

This app provides a very important function. It plays a huge role in our store. The customer service team have proven excellent in technical expertise and support. I highly recommend this app.

Quality Approach Fashion
United Kingdom
Time spent using app: 7 months
Shop Circle replied March 23, 2023

Thank you for recommending our app and for taking the time to write this fantastic review! We strive to provide the best possible support and service that we could offer and it's great to hear that our customer success team is doing an amazing job.

Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊

Have a lovely day,
Customer Success Team I Shop Circle

March 4, 2023

I absolutely love this app. It's very lite and easy to installed. I been using it for over a year now with no problems.

Jenston Girl
United States
Time spent using app: About 1 year
Shop Circle replied March 5, 2023

Thank you so much for your valuable feedback! We appreciate you finding our app so useful for your Shopify store and we are more than happy to help you 24/7 🤩.

Have a lovely day,
Customer Success Team I Shop Circle