Shipping Rates Calculator Plus

Shipping Rates Calculator Plus

Reviews (410)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for allowing customers to view shipping rates directly in their cart, reducing cart abandonment and boosting international sales by providing upfront costs. It supports complex shipping setups and integrates well with other apps, enhancing functionality. The customization options for headings, text, and themes are also praised for their adaptability. Merchants commend the responsive and helpful customer support, noting quick resolutions and proactive assistance with integration and customization. The app is recognized for its reliability and ease of use immediately after installation.

December 16, 2021

Very easy to set up. Should really improve customer's shopping experience as they can now get a more accurate total cost without entering their personal info.

glasfactory
Germany
About 2 hours using the app
December 8, 2016

App works great, I had some setup issues on my site so I emailed support and was shocked at how fast they responded and got the issues taken care of. For $40 a year this app is the biggest steal on the shopify app store and I'm not sure how sites get by without a shipping calculator on their cart page as no one wants to start entering information and going through the checkout process without seeing the shipping price.

Riptide Test
United States
About 1 hour using the app
September 6, 2019

The application is easy and fast implementation really useful to make calculations when making the purchase of the product

Dickson and Sons
Mexico
About 1 hour using the app
March 16, 2019

My customers always want to know the shipping cost before committing to giving their name and address. This app uses your Shopify shipping rates and displays them very intelligently in the cart. It also offers a little Google Map to show the customer where they're IP address is located. The app is highly configurable, installed itself and worked perfectly for me. The cost is very reasonable given the functionality. I'm very happy with this app.

In my other store, I had a developer custom code this functionality into my cart at a cost of hundreds of dollars, and the code didn't do 1/5 of what this software can do. And, of course, I'd have to pay for any updates if needed. Now, I look for an app first and glad I did for this one.

Fastener Zone
United States
28 minutes using the app
September 7, 2018

Wish all apps were this good! Took 5 minutes to install, set preferences, and tweak some colors to match my theme. The coolest thing is that is shows shipping rates based on the IP address of the customer (they don't even have to fill in a zip code). They can, of course, if they're shipping somewhere else, but it is a real cool factor! Love the uncluttered, simple look of the app on my cart page. Well done!

Make & Stow
United States
27 minutes using the app
December 25, 2017

Whaddyaknow it just worked, and in no time flat. Of the umpteen apps I've incorporated during our gargantuan task of migrating to shopify, this was the simplest and fastest to get going and the easiest to test. A relief after navigating through complex issues and compatibility problems with so many other apps.

The Dry Eye Shop
United States
8 minutes using the app
Edited November 8, 2021

I attempted to use this app but didn't find the support very helpful. There is no live chat option and no phone, so you have to hope they email you back in a timely manner. Most likely going to uninstall it an try to find something with better support. ***Update after your reply: I emailed and used the contact box over the course of several hours without a reply after your initial reply. HOURS. You called me after and said that you were having technical issues on your end and that you had 24/7 support. You offered me the app for free and asked me to remove my review. My site wasn't working properly and I was too nervous to use your app, even at no cost. I used Shopify support instead and they got everything up and running for me. You neglected to mention the part where I waited hours for a reply and that you had difficulties on your end in your reply. That's a red flag for me. So no thank you for the free offer. I had planned to contact you this morning to discuss after last night's issue, but instead you replied to my review, leaving out key info and making it look like I expected responses instantly not mentioning issues on your end (you said you were having issues with your contact platform). If I could upload photos of proof here I would. I'm sure you'll reply in some way to save face, but whatever at this point.

Key to My Heart
United States
About 3 hours using the app
Code Black Belt replied November 8, 2021

Hello, thanks for trying our app and for your feedback,

You installed our app at Sun Nov 7, 22:37.

You emailed us for the first time at Sun Nov 7, 22:48 and we replied 6 minutes later.

Then you emailed us again at Sun Nov 7, 23:04 and we replied 11 minutes later.

Then you emailed us at Sun Nov 7, 23:22 but you uninstalled our app and wrote this review before we could get back to you. Our app was installed in your store exactly 2 hours and 38 minutes.

During all that time your store was not live but with a password-protected preview page.
When you finally sent us a preview link, we could check that our app was working smoothly on your store.

We are sorry we did not meet your expectations regarding support on a Sunday evening, our team is always ready to assist you but that does not always mean instant responses, sometimes it takes some time to prepare a proper answer. We apologise for now being able to address your questions on a more timely manner.

We hope you enjoy your experience on the Shopify platform, who is full of cooperative people doing their best to support you. We wish you the best for you and your business.

* All times are UTC

January 23, 2023

great app easy to use thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Eurosubframes
United Kingdom
4 minutes using the app
Code Black Belt replied January 23, 2023

Your review made our day! Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business.

Cheers,
Customer Success Team I Shop Circle

December 7, 2023

Cloud29.eu
Romania
9 months using the app
November 9, 2023

FECRISTA.store
Brazil
About 1 month using the app