Reviews (187)
Overall rating
4.4
November 4, 2025
Does not pull customer email for providing shipping information. Does pull Name, address and phone, but not the purchasers email.
RLS Exhaust
United States
About 1 month using the app
Shopify replied
November 5, 2025
Hello there! I'm sorry to hear that your experience with Collective wasn't ideal. However, please note that we do not share customer email with suppliers as the retailer owns the customer relationship within a Collective transaction.
To share shipping information with customer, you can simply upload tracking information to the order from your admin, which will then be passed onto the retailer and the customer.