Reviews (140)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited December 1, 2025

Initially got great help, but then my product images stopped showing and after a few emails with support, I felt like they weren't going to help.

Edit: Regarding their reply below → The NS team reached out a month later on Thanksgiving weekend. I removed another star from my rating because this is poor timing regardless of the circumstance. It's also somewhat suspicious timing since most stores are either on vacation or slammed with BFCM.

Smarter Powers
United States
About 1 month using the app
NestScale replied December 1, 2025

Hi,

We’re sorry to hear that your experience hasn’t met your expectations. Our team issued a checkup and fix for your request and we tried reaching out to you and didn't receive a response.

I hope you can reconsider this review and If you’re open to it, we’d love the chance to help resolve any issues and ensure the app works smoothly for your store. Please feel free to reach out anytime — we’re always here to help!

— from NestScale CS