Blockify Fraud Filter, Blocker

Hi there,

We’re sorry you’ve experienced issues with our blocking feature and felt our response time was too long. Here’s some clarification we hope will help:

How Blocking Works: Our app injects a blocking interface, preventing visitors from restricted regions from viewing your store’s content.
Why You Still See Visits in Shopify Analytics: Since the initial page request is detected by third-party analytics, that visitor is counted as traffic, even though they’re met with the block page and can’t proceed further.
Providing Proof: We also offer an internal analytics tool showing which visitors are blocked. We’d be happy to share screenshots or run tests with you to confirm that visitors from restricted regions are indeed seeing the block page.

We understand the frustration when you don’t see immediate proof in Shopify Analytics, and we are always looking to improve our support speed and clarity. If you reopen communication with us, we can work together to ensure the blocking is performing as intended and provide any additional proof you need.

Thank you for your feedback and for giving us an opportunity to improve our app and service for all users.

Warm regards,
Kaylee
Customer Support Leader