Editify Order Editing & Upsell

Editify Order Editing & Upsell

Reviews (27)

Overall rating
4.1
Counts per rating level
  • 63% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
All reviews
November 11, 2025

I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too

Wil Shrike Art
United Kingdom
About 19 hours using the app
Forty Seven Jane LLC replied November 12, 2025

Hi there — we’re really sorry to hear about this experience. That definitely shouldn’t have happened, and we’d like to make it right. The duplicate charge you mentioned sounds like an unusual sync issue rather than expected app behavior, and our team can help correct it quickly once we have the order details.

Please reach out to us directly at info@fortysevenjane.com so we can investigate your specific case. We take this kind of feedback seriously and want to ensure everything is resolved properly.