Dropshipman: Easy Dropshipping

I've never used a worse fulfillment app. I placed an order, but it hasn't shipped for ages. I asked him if I could withdraw the profit money I made from my store, and all of a sudden the entire page went white. I can't use the app anymore; it's a complete scam. It's been over ten days, and they still haven't delivered the package. I've placed two orders, but I haven't seen the package, even though I paid for it. I can see my profit money in their app, but I can't withdraw because they will shut down the app from your store.