Dropshipman: Easy Dropshipping
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Reviews (262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface that streamlines product importing and management for dropshipping businesses. They praise the responsive customer service for quickly resolving issues and providing detailed guidance. The app's efficient integration with platforms like AliExpress and Temu enhances business operations. Merchants appreciate the positive impact on their business efficiency and management.
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Extremely Poor Customer Service and App Experience; My experience with this company has been extremely disappointing. They consistently fail to respond to customer requests, and when they finally do, it takes an unreasonably long time to receive any support.
What makes the situation even worse is that even the account manager assigned to me shows no interest in my requests or concerns. There is no follow-up, no effort to solve issues, and no sign that my business or time matters to them.
Whenever I needed assistance, the replies were either delayed beyond reason or never arrived. There is absolutely no professionalism, no accountability, and no customer centric approach in how they operate.
Honestly, this is the slowest and least reliable customer service I’ve ever experienced. If this company wants to regain trust, they must drastically improve their responsiveness and ensure their account managers actually support their clients not ignore them.
Hello there,
Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. Your concerns regarding delayed responses and lack of follow-up are taken very seriously, and we deeply regret that we fell short of your expectations.
We strive to provide prompt, reliable, and professional support to all our clients, and it’s clear that in this instance, we did not meet that standard. We are actively reviewing your case to understand where the breakdown occurred and to ensure that it does not happen again.
We personally reach out via email to resolve any outstanding issues and restore your trust.
We appreciate your honesty, and your feedback will help us improve our customer experience moving forward.
Best regards,
Dropshipman Support Team
Plus plan ($79.90) is unjustified.
I placed an order on 27/11/2025 to test the service personally and experience what my customers would go through.
• First shipment: lost
• Second shipment: re-shipped on 21/12/2025
• Final delivery: 2 January 2026
That’s a 35-day delivery.
This level of performance is unprofessional. I tested it personally to protect my customers, and I’m glad I did.
Charging $79.90 for a service that performs this poorly is indefensible.
They charge stores a significant amount for a service that fails to meet even basic expectations. Had I read the reviews more carefully, I wouldn’t have installed it even if it were free.
I hope this review helps protect another store and its customers from a similar experience
Hello there,
Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. We take your concerns about the PLUS plan and the lost order that was reshipped, causing delays, very seriously, and we deeply regret that we did not meet your expectations.
We aim to provide prompt, reliable, and professional support to all our clients, and it’s clear that we fell short in this case. We are actively reviewing your situation to understand what went wrong and to prevent it from happening again.
We will reach out to you personally via email to address any outstanding issues and work to restore your trust.
We truly appreciate your honesty, and your feedback will help us improve our customer experience moving forward.
Best regards,
Dropshipman Support Team
Worst fulfillment app I’ve ever used. I placed an order for 40 pieces, and it’s been forever the order still hasn’t shipped. My agent has been lying to me for four days straight, saying “it will ship today” each time, but nothing has happened. I also reached out to customer support, and they were no help at all just kept saying they would “check with the team” and asked me to wait even longer to find out what’s going on with my order.
Hello there,
We’re very sorry to hear about your experience and truly understand how frustrating this delay has been for you. This is not the kind of service we want our users to experience. Please know that one of our team members has already reached out to you via email to provide a detailed update regarding your order and ensure that this matter is resolved as soon as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to make things right. Your feedback helps us improve our process and deliver a better experience moving forward.
Best regards,
Dropshipman Support Team
I've never used a worse fulfillment app. I placed an order, but it hasn't shipped for ages. I asked him if I could withdraw the profit money I made from my store, and all of a sudden the entire page went white. I can't use the app anymore; it's a complete scam. It's been over ten days, and they still haven't delivered the package. I've placed two orders, but I haven't seen the package, even though I paid for it. I can see my profit money in their app, but I can't withdraw because they will shut down the app from your store.
The cutomer service is excellent. Mr. Rob from the customer service was very helpful and he resolved my issue immediately and answered all the questions that i had. Really appreciate the good customer service.
Hello there,
Thank you so much for your kind words! We’re thrilled to hear that Mr. Rob was able to assist you promptly and answer all your questions. Your feedback means a lot to us and motivates our team to continue providing excellent customer service. We truly appreciate your support!
Best regards,
Dropshipman Support Team
The tech was very helpful, fast, and courteous when providing the information needed.
Ava answered a lot of my questions. Now I have to put her explanations to work. Hope this will solve some of my issues with my store
Hello there,
Thank you for your feedback! We’re glad Ava could help clarify things for you. We’re confident that putting her guidance into action will help improve your store. If you have any more questions along the way, don’t hesitate to reach out—we’re always here to support you.
Best regards,
Dropshipman Support Team
Fast to answer , and solved the problem .
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Be aware, this is FRUAD, I tested their platform. solution works but they are listing products that even not in stock. They have no care with your business and your customers. Be aware horrible experience with my first sales using their platform. Horrible!!
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating stock-related issues can be, especially during your first sales.
We want to clarify that Dropshipman is not a fraudulent platform. However, we acknowledge that in this case, real-time inventory synchronization did not meet expectations, which led to the product being unavailable after your order was placed. This is a serious issue, and we take full responsibility for the inconvenience caused to you and your customers.
We care deeply about our merchants’ businesses, especially new sellers, and we regret that this first experience fell short of our standards. Our team has reached out via email and remains available to resolve any outstanding concerns directly.
We sincerely hope you’ll give us another opportunity to demonstrate the improvements we are actively making.
Thank you again for your honest feedback, it helps us improve.
Best regards,
Dropshipman Support Team
Excellent!
Hello there,
Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help!
Best regards,
Dropshipman Support Team